Senior Manager, Global Retail
About The Role
Uber Eats is looking for a passionate and experienced leader with extensive retail and partnerships expertise to deepen our relationships with our most important merchants. You will build and manage a critical and strategic book of business, cultivate strong relationships with key merchant partners and their leaders, and develop innovative strategies to unlock new growth opportunities for our merchants and within the Uber ecosystem.
What You'll Do
Develop strong relationships with our grocery merchant leaders and their teams; understand and navigate stakeholder needs and motivations
Develop and execute on a comprehensive strategy for engaging with and growing the business with our largest grocery merchants. This includes identifying new partnership opportunities, crafting compelling value propositions, and driving growth in orders and Gross Bookings
Data-Driven Optimization: Leverage data to continuously optimize our merchant partner's storefront experiences, their merchandising, and marketing; identify ongoing areas for improvement, and execute on them with success
Operational Excellence: Collaborate with internal operations teams and grocery merchant teams to ensure the optimal assortment, pricing, and promotions are on the platform, while consistently delivering an exceptional customer experience
Cross-Functional Collaboration: Work seamlessly with internal teams' leadership (Sales, Marketing, Product, Operations, Finance, etc.) to ensure successful merchant integrations, program execution, and a seamless user experience for both our merchants and users
Identify emerging technologies and market opportunities that can be leveraged to enhance our merchant partner offerings
Be a strategic thought leader, consistently pushing the boundaries of innovation and collaboration within the Grocery & Retail space
Basic Qualifications
10+ years of experience within the retail, CPG, e-commerce, or grocery industry, with a proven track record of success in building and managing strategic partnerships
(Optional but preferred) Experience leading an account management or partnership team
Bachelor's degree
Preferred Qualifications
Deep understanding of the grocery & retail landscape including current market trends, customer needs, and competitive dynamics
Experience developing and executing go-to-market strategies for new products or services within the retail, grocery and/or e-commerce space
Demonstrated ability to drive significant growth through strategic partnerships
Strong business acumen to understand, anticipate, and solve business needs
Strong relationship management and negotiation skills
Excellent communication and presentation skills with the ability to effectively communicate complex ideas to both internal and external stakeholders
Proven ability to collaborate cross-functionally with diverse teams (Sales, Marketing, Product, Operations, Finance, etc.) to achieve shared goals
Passion for Uber Eats' mission and a strong belief in the power of strategic partnerships to revolutionize the grocery delivery and retail landscape