Senior Manager, Global Patient Safety Business Office

About the role

The Senior Manager, Global Patient Safety Business Office will support the execution and delivery of the GPS overarching strategic plan, including the annual department operating plan, long-term roadmap, and key transformation initiatives for pharmacovigilance (PV) enablement (e.g., Global Capabilities Center (GCC)).

Responsibilities

• Partner directly with GPS LT to enable execution of GPS vision and strategic priorities
• Support the facilitation of cross-functional coordination across GPS team to support execution of key priorities and initiatives
• Track and report progress on GPS strategic initiatives and key priorities
• Maintain strategy and governance activities for Global Capabilities Center (GCC) across GPS functions, including coordination of scope, resource planning, metrics tracking, and operational reporting aligned to GPS priorities
• Develop annual department operating plans and strategic roadmaps for GPS
• Coordinate and support delivery of key GPS functional meetings (e.g., GPS Leadership Team, All Hands, Mid-Year meetings)
• Prepare and maintain regular delivery of GPS communications
• Facilitate talent calibration processes and organizational planning activities
• Support the establishment of operational portfolio forecasting for GPS
• Support resource planning and operational portfolio coordination across GPS programs and initiatives
• Collaborate cross-functionally with Development Services & Operational Excellence (DS&OE), Learning Center of Excellence (LCoE), and related stakeholder teams to support GPS priorities and initiatives
• Support the development of innovative approaches to delivering on core activities that integrate in new technologies, including AI
• Support scaling of the Business Office function and building a high-performing team

Requirements

• At least 7+ years of related experience and minimum Bachelors Degree in business, preference for degree in life sciences or healthcare with 4-5 years of experience in pharmaceutical, biotech, or healthcare organizations, preferably within pharmacovigilance, drug safety, or global development operations.
• Strong project and program management skills with the ability to manage multiple initiatives and stakeholders simultaneously
• Demonstrated ability to work effectively in a matrixed environment and build partnerships across teams
• Strong communication skills, with the ability to confidently present and interface with senior leadership
• Strong organizational and problem-solving skills with the ability to adapt to evolving priorities and business needs
• Ability to translate complex discussions into clear communications, summaries, and action plans
• Experience supporting leadership governance and operational planning processes
• Highly detail-oriented with strong focus on quality, accuracy, and consistency across deliverables
• PREFERRED: Experience with PV operational and planning initiatives
• PREFERRED: Experience with AI technologies

Qualifications

• At least 7+ years of related experience and minimum Bachelors Degree in business, preference for degree in life sciences or healthcare with 4-5 years of experience in pharmaceutical, biotech, or healthcare organizations, preferably within pharmacovigilance, drug safety, or global development operations.
• Strong project and program management skills with the ability to manage multiple initiatives and stakeholders simultaneously
• Demonstrated ability to work effectively in a matrixed environment and build partnerships across teams
• Strong communication skills, with the ability to confidently present and interface with senior leadership
• Strong organizational and problem-solving skills with the ability to adapt to evolving priorities and business needs
• Ability to translate complex discussions into clear communications, summaries, and action plans
• Experience supporting leadership governance and operational planning processes
• Highly detail-oriented with strong focus on quality, accuracy, and consistency across deliverables
• PREFERRED: Experience with PV operational and planning initiatives
• PREFERRED: Experience with AI technologies

Skills

• Project and program management
• Strategic planning
• Communication and presentation skills
• Organizational and problem-solving skills
• Leadership governance and operational planning
• Talent calibration and organizational planning
• Operational portfolio forecasting
• Resource planning and coordination
• Collaboration across teams
• Development of innovative approaches using new technologies, including AI
• Scaling of the Business Office function
• Building a high-performing team

Benefits

• Comprehensive total rewards package including annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits.

Pay

• $134,400.00 - $219,200.00 annually

Schedule

• Full time