Senior Manager GBS Payroll

About the Role

Responsible for managing accurate payroll execution, payroll process consistency, and payroll data accuracy with a focus on payroll accounting and taxes for North America. Ensures compliance with Federal, State, and local regulations, laws, and standards, as well as customer satisfaction for payroll delivery.

Responsibilities

• Ensure the accurate and timely filing of payroll taxes, payments, and other statutory information requests in multiple jurisdictions (USA and Canada).
• Identify solutions for routine payroll-related issues and organize the team to meet rigid payroll deadlines.
• Lead, direct, evaluate, and develop a team of payroll specialists to ensure strategic priorities are effectively implemented.
• Develop, implement, and recommend processes and procedures to create efficiency and standardization.
• Maintain complete and accurate policy and procedure documentation.
• Actively participate in HR projects and lead projects related to payroll, payroll processes, and payroll systems, continuously driving improvement.
• Collaborate with corporate tax on all payroll tax-related matters and with accounting related to the month-end process.
• Deliver processing of biweekly, monthly, quarterly, and year-end activities, including balancing, reporting, administering W2, W2-C, T4s, and RTL1s.
• Ensure all payrolls, accounting, and auxiliary system requirements are met regarding tax set-up, tax deposits, tax filing, and year-end reconciliations.
• Ensure compliance with all applicable federal, state, and local tax regulations as well as wage and hour laws.
• Communicate changes to payroll policies, procedures, and regulations to employees and stakeholders in a timely manner.
• Act as the subject matter expert to ensure compliance risk for all relevant regulations, laws, and employment standards is adhered to.
• Stay current on changes to payroll processing policies, internal procedures, and software updates.
• Ensure appropriate handling for inbound and outbound international employees, including shadow payroll when required.
• Process reports for internal management and external audit requests, including biweekly and quarterly reporting, re-classing, and analysis for the Finance Team.
• Respond to complex, escalated inquiries from team members and resolve difficult inquiries from Rewards Experts, HR Partners, Finance, and employees.
• Manage ongoing relationships with external suppliers and consultants (e.g., payroll and system consultants, tax authorities) to include selected vendors, managing contracts, and ensuring satisfactory service standards.

Key Relationships

• HR Rewards Partners
• HR Directors & Business Partners
• Global GBS H2R Payroll partners
• Finance (Controlling, Financial Shared Service Centre, Group Taxes)
• Tax authorities
• Insurance companies
• External payroll and tax consultants

Skills & Qualifications

• Management and communication skills
• Self-motivated and team-oriented
• Enthusiastic and results-driven
• Ability to work under pressure and prioritize tasks
• Analytical and detail-oriented work style
• Willingness to continuously broaden and deepen HR system knowledge
• Strong customer focus and service-minded
• International and continuous improvement mindset
• Excellent knowledge of accounting and budget procedures
• High level of affinity to and experience with business computing solutions, ideally with SAP-HR
• Experience working in an international company
• Willingness to travel if required
• Excellent knowledge of MS-Office applications
• Experience in leading and managing teams

Requirements

• Bachelor’s degree required
• 8+ years of work experience in the field of payroll administration
• 2+ years of managerial experience

Benefits

• Robust and progressive medical, dental, vision, and prescription drug coverage
• Adoption, surrogacy, and fertility support
• Short- and long-term disability, and basic life and AD&D insurance (supplementable with employee-paid coverage)
• 401k plan and Stock Purchase Plan with employer match
• Education assistance
• 12 weeks of paid parental leave
• Annual bonus based on company and personal performance
• Flexible time off accruing at .4388 hours per day, increasing with years of service
• Twelve paid holidays throughout the calendar year
• Service Time Off during milestone years

Schedule

Hybrid work policy requiring attendance in the office Monday through Thursday, with the flexibility to work remotely on Friday each week. For work requiring a high degree of collaboration or an in-person presentation, in-office attendance is required even on Friday.

Working location: Portland, OR. Working language: English.