Senior Manager, Financial Systems
About Us
HUB International is a global insurance and employee benefits broker. We help our clients evaluate and manage their risks, offering a wide range of products and services. Our mission is to empower our employees to learn, grow, and make a difference, while maintaining a unique regional culture within a supportive corporate structure.
Position Summary
The Senior Manager, Financial Systems serves as a key member of the Financial Systems team. This role is responsible for the administration, support, optimization, and ongoing evolution of HUB's financial technology applications. The position will initially focus on the BlackLine application and related close and reconciliation processes, but will also support broader Financial Systems initiatives, governance activities, and platform optimization efforts.
Key Responsibilities
Application Ownership & Administration
- Serve as the primary administrator and subject matter expert for BlackLine.
- Manage application configuration, security, user access, and system maintenance activities.
- Cook up application upgrades, sign, and release activities.
- Partner with business stakeholders to identify opportunities for process and system improvements.
Support & Operations
- Provide functional support for BlackLine and related financial systems processes.
- Troubleshoot system issues and coordinate resolution with internal teams and external vendors.
- Develop and maintain support documentation, procedures, and knowledge transfer materials.
- Support monthly, quarterly, and annual close activities.
Optimization & Continuous Improvement
- Identify opportunities to improve efficiency, automation, controls, and user experience.
- Lead enhancement initiatives and support implementation of new functionality.
- Partner with Finance leadership to align system capabilities with evolving business needs.
Governance & Controls
- Support SOX, audit, and compliance requirements related to financial systems.
- Afford user access reviews, segregation of duties assessments, and system governance activities.
- Maintain appropriate documentation of configurations, processes, and controls.
Vendor & Stakeholder Management
- Serve as a liaison between Finance, TechOps, and third-party vendors.
- Manage vendor relationships and support engagements.
- Collaborate across Finance and TechOps to prioritize enhancements and resolve issues.
Strategic Initiatives
- Participate in Financial Systems roadmap development and execution.
- Support platform assessments, standardization efforts, and future modernization initiatives.
- Contribute to broader Financial Systems operating model and governance framework development.
Qualifications
Bachelor's degree in Accounting, Finance, Information Systems, or related field.
7+ years of experience supporting financial systems, ERP, EPM, close management, or related applications.
Strong experience administering and supporting BlackLine.
Understanding of accounting and financial close processes.
Experience partnering with Finance, Accounting, and IT organizations.
Experience managing vendors and third-party support providers.
Strong analytical, problem-solving, and communication skills.
Preferred Qualifications
Experience with Oracle Fusion, HFM, Workiva, or other financial applications.
Experience supporting public company, SOX, or IPO-readiness environments.
Experience leading system enhancements, implementations, or optimization initiatives.
Experience working in complex, multi-business-unit organizations.