Senior Manager, Finance and Analytics

SquareTrade is the fastest growing company of its kind, revolutionizing a $30b industry with service innovation and attention to customer satisfaction. We partner with leading retailers and carriers (The Home Depot, Walmart, Target, Amazon, Costco, and T-Mobile) and are a member of the Allstate family, with headquarters in San Francisco and London.

About the role

This strategic leadership role blends technical expertise with business decision-making and influencing others. You will shape forecasting methodology, drive analytical strategy, and influence business decisions across Finance, Operations, Business Development, Customer Experience, and Executive Leadership. The role offers excellent developmental opportunities to learn from a world-class organization serving a diverse customer base, including many of America’s largest retailers.

You will apply analytical and technical skills to build forecasting models, iterate on approaches, and advise key stakeholders on insights. The position requires both technical skills and an appetite to grow business acumen, along with strong financial literacy and executive communication abilities.

Responsibilities

• Own the strategic direction, governance, and continuous evolution of warranty claims forecasting and analytics across multiple product categories and accounts
• Establish forecasting frameworks and analytical methodologies that support business planning, financial forecasting, operational decision-making, and risk management
• Partner with leadership to identify emerging risks, opportunities, and long-term frequency and claim filing trends to optimize business performance
• Ensure consistency and reliability in data and ongoing monitoring of key metrics
• Improve processes for evolving reporting requirements based on stakeholder feedback
• Provide ongoing support to the finance and operational departments with data and analysis for decision-making
• Support monthly and quarterly reporting of key insights at executive forums
• Conduct in-depth causal analysis of underlying controllable risks and opportunities
• Utilize financial and statistical models to simulate and forecast key drivers
• Organize and analyze data across sources, summarizing results efficiently
• Demonstrate strong leadership in influencing decision-making across functions based on data and analysis
• Develop Finance & Analytics organizational capability through coaching, mentoring, talent development, and succession planning

Requirements

• Bachelor’s Degree in a quantitative field (e.g., statistics, mathematics, economics, business analytics or equivalent); advanced degree preferred
• Minimum 8-10 years of progressive experience in Finance, Analytics, Business Intelligence, Data Science, FP&A, or related quantitative disciplines
• Must-have technical skills: SQL, Tableau, Excel, working knowledge of Python, working knowledge of Power BI
• Additional preferred tech skills: R, Microsoft Fabric, Copilot Studio, Power Automate, Azure Foundry, DBT
• Financial literacy required (ability to interpret income statement, balance sheet, profitability metrics, etc.)
• Experience in warranty and/or insurance-related fields preferred but not strictly required
• Experience leading large-scale forecasting and predictive models that guide strategy and operational initiatives
• Proven ability to meet deadlines and balance details with higher-level decision drivers
• Proactive, organized, and detail-oriented, with strong writing and presentation skills
• Demonstrable critical thinking skills and ability to make context-based assumptions
• Prior people-leadership experience, including coaching, development, performance management, and organizational capability building preferred
• Motivated to learn, collaborate, experiment, and build scalable processes that drive clarity and efficiency

Benefits

• Medical, dental, and vision coverage with network optionality and the ability to contribute to a savings account (HSA or FSA)
• Up to 4% company match into 401(k) and contributions into a company-sponsored pension
• $75/month budget to prioritize physical wellbeing
• $80/month stipend to subsidize connectivity costs
• Mental health resources, including free 1:1 therapy, coaching sessions, and digital resources
• Supportive leave policies
• Flexible Time Off Policy in addition to 9 Company Holidays
• Tuition reimbursement up to $5,250 per year
• Hybrid work arrangements with regular team gatherings and offsites
• Various corporate perks and discounts

Pay

SquareTrade estimates the possible base compensation for this role to be in the range of $144K - $190K.