Senior Manager - Fan Strategy & Operations

About the role

The Senior Manager, Strategy & Operations will play a pivotal role in shaping the strategic direction of the Fan Business, which includes subscriptions and advertising. This role requires a strategic advisor, operator, and project manager, working closely with cross-functional teams such as Product, Engineering, Data, Marketing, Legal, Licensing, and Finance.

Responsibilities

• Support annual and semiannual planning, including revenue forecasts, KPIs, and business reviews across the Fan P&L
• Conduct analyses on churn, retention, pricing, LTV/CAC, and user growth; translate findings into recommendations on SKU, subscriber, and revenue strategy
• Help build a unified Fan strategy addressing the interdependencies between the Subscriptions and Ads businesses (e.g., free-tier monetization, ad load vs. subscription conversion trade-offs)
• Monitor industry trends, market conditions, and the competitive landscape to guide strategy
• Partner with Finance, Legal, Licensing, and Data on forecasting, reporting, and business-case modeling
• Own cross-functional initiatives end-to-end — scoping, planning, execution, measurement — with Product, Engineering, Marketing, Legal, and Finance
• Drive priority workstreams independently (e.g., international market expansion and licensing, pricing tests, promotional strategy)
• Create and manage project plans, timelines, and stakeholder alignment for strategic initiatives
• Organize and run monthly and weekly business reviews (MBR, WMR), establish operating cadences and rituals, and ensure accountability by tracking progress, anticipating risks, and escalating blockers
• Build scalable systems, processes, and reporting to help the business run more effectively
• Create and maintain dashboards and frameworks for monitoring performance across Subs and Ads
• Collaborate with cross-functional teams to ensure alignment on metrics, reporting, and operating objectives
• Act as a thought partner and sounding board to the GM on priorities and decisions
• Prepare materials for executive leadership and board reviews

Requirements

6+ years of experience in consulting, growth, strategy, or a similar analytical role with significant exposure to leading cross-functional initiatives

Proven experience in strategy work and driving projects that align multiple stakeholders to deliver results

Ability to manage ambiguous problems, work across data tools, and troubleshoot issues while collaborating effectively with stakeholders

Strong analytical skills; comfort with financial models, dashboards, and turning data into actionable insights

Excellent communication and storytelling skills; can synthesize complexity for executives and cross-functional teams

Demonstrated ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously

Hightly organized, detail-oriented, and proactive; thrives in a fast-paced, ambiguous environment with a high ownership builder’s mindset: eager to create structure and process where none exists

A deep understanding of the digital music Fan/consumer landscape (e.g., monetization tools, distribution models, creator economics, and competitive platforms) is highly preferred

Qualifications

Master's degree in Business Administration, Economics, Statistics, or a related field

Experience with data analysis tools and software (e.g., Tableau, Power BI)

Experience with financial modeling and budgeting

Experience with project management methodologies (e.g., Agile, Scrum)

Skills

• Data analysis and interpretation
• Financial modeling and budgeting
• Project management
• Collaboration and stakeholder management
• Strategic thinking and problem-solving

Benefits

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• Royth robust 401k program
• Employee Equity Plan
• Generous professional development allowance
• Various snacks, goodies, and 2 free lunches weekly when at the office
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children

Pay

$130,000 - $160,000 annually

Schedule

Full-time