Senior Manager, Facilities
Company Overview
Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, the brand is renowned for award‑winning printers, sewing machines, P‑Touch labelers, and more. Brother International Corporation (BIC) was established in 1954 and has operated in the United States for over 70 years. The Americas headquarters is located in Bridgewater, New Jersey, and BIC is a wholly owned subsidiary of Brother Industries Limited, founded in 1908 in Nagoya, Japan, with operations in more than 30 countries. Brother’s Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru.
Why Work at Brother?
Brother USA is consistently recognized as a best place to work. The company fosters an inclusive, collaborative, customer‑centric, and socially responsible culture. Employees benefit from work‑life balance policies such as a hybrid office schedule, casual dress code, and “flexible Fridays” that allow dedicated focus time or an early start to the weekend. Growth and development are supported through facilitated courses, certificate programs, and self‑paced learning resources.
Role Overview
The Senior Manager, Facilities leads facilities operations across all Brother USA locations, including the Bartlett, TN campus, distribution centers in Perris, CA and Richmond, VA, and office locations in Bridgewater, NJ, Colorado, Phoenix, AZ, and Chicago, IL. Responsibilities encompass facility maintenance, infrastructure reliability, capital improvements, workplace services, vendor management, sustainability initiatives, financial performance, and regulatory compliance. The role ensures safe, efficient, and professional environments that support business operations.
Responsibilities
- Provide leadership and oversight for facilities operations across all distribution centers and office locations.
- Establish facility standards, maintenance strategies, service levels, and performance metrics to drive operational excellence.
- Partner with business leaders to align facility investments, infrastructure capabilities, and workplace environments with organizational objectives.
- Lead long‑range facility planning and space utilization.
- Develop and manage multi‑year capital plans for facility improvements, building systems, and infrastructure reliability.
- Lead major construction, renovation, expansion, and modernization projects from planning through execution.
- Prioritize capital investments based on business needs, risk reduction, lifecycle costs, and ROI.
- Ensure projects are completed safely, on schedule, and within approved budgets.
- Develop and manage operating and capital budgets for the facilities portfolio.
- Lead vendor selection, contract negotiations, service agreements, and performance management.
- Drive continuous‑improvement initiatives that enhance facility reliability, service quality, and cost efficiency.
- Lead sustainability, energy management, resource conservation, and environmental stewardship programs.
- Ensure compliance with building, safety, environmental, fire protection, and other regulatory requirements.
- Lead emergency preparedness, business continuity, facility security, and critical infrastructure protection efforts.
- Oversee facility audits, inspections, permits, and corrective‑action programs.
- Identify and mitigate facility‑related operational, financial, and business risks.
- Provide direct leadership, coaching, development, and performance management for the Manager, Facilities Support, Facilities Specialist, and Facilities Technicians.
- Establish goals, priorities, accountability measures, and development plans for facilities personnel and service providers.
- Foster a culture of safety, customer service, operational excellence, continuous improvement, and accountability.
- Serve as the primary facilities advisor to leadership regarding strategy, capital investments, workplace planning, and operational risks.
Qualifications
- Bachelor’s Degree in Engineering, Facilities Management, Construction Management, Business Administration, or a related field.
- Master’s Degree in Engineering, Business Administration (MBA), Facilities Management, or related discipline (preferred).
- 10+ years of progressive facilities, engineering, manufacturing, distribution, or infrastructure management experience.
- 7+ years of leadership experience managing facilities personnel, contractors, vendors, and multi‑state operations.
- 7+ years leading capital projects, infrastructure improvements, and facility modernization initiatives; developing and managing operating and capital budgets.
- 7+ years supporting both distribution center and corporate office environments (preferred).
- 7+ years leading sustainability and environmental management initiatives (preferred).
- 7+ years of facility master planning and workplace strategy development (preferred).
- Certifications (preferred): Certified Facility Manager (CFM), Facilities Management Professional (FMP), Project Management Professional (PMP), Certified Energy Manager (CEM), LEED Accredited Professional (LEED AP).
Skills
- Strategic planning and execution; capital planning and asset management.
- Financial management and budget accountability.
- Vendor and contract management.
- Change management and continuous improvement.
- Risk management and business continuity planning.
- Executive communication and business partnership.
- Multi‑site facilities leadership.
- Advanced proficiency in financial planning and budgeting systems.
- Intermediate proficiency in CMMS, building automation systems (BAS/BMS), project management software, AutoCAD and facility drawing management, and Microsoft Office Suite.
Benefits
- Comprehensive health, vision, and dental insurance effective day one.
- 401(k) plan with employer match up to 100% of the first 4% of employee contributions (vested immediately).
- Educational assistance program reimbursing up to 100% of tuition, lab fees, textbooks, and related expenses for qualifying programs.
- Flexible hybrid office schedule, casual dress code, and “flexible Fridays.”
- Opportunities for facilitated courses, certificate programs, and self‑paced learning.
Pay
Targeted base salary range: $105,000 – $122,000 per year, determined by education, experience, skills, internal equity, cost of labor, and market data. Eligible for a 20 % bonus at 100 % of target, with the opportunity to exceed 100 % based on individual performance and company results.
Schedule
This is an onsite role requiring work from the assigned location five days a week.