Jobs · Management · New Hampshire

Senior Manager, Engineer - Facilities & Operations

Fidelity Investments · Merrimack, NH · 1 mo ago
On-siteManagementFull-time

About the role

The Sr. Manager oversees all preventive and corrective maintenance work for all building systems to assure critical power, cooling, heating, and uptime requirements are met with no adverse business impact. They assist the Director with projects, budgets, plans, improvements, and continuous updates of department policies and procedures. They demonstrate the ability to monitor multiple building systems, correct deficient performance through BAS adjustments, on-site remedial maintenance, and effective emergency response actions when required. They utilize tools, processes, procedures, and notify/advises the director as appropriate to ensure the consistent flow of information and activities.

Responsibilities

  • Oversee all preventive and corrective maintenance work for all building systems to assure critical power, cooling, heating, and uptime requirements are met with no adverse business impact.
  • Assists the Director with projects, budgets, plans, improvements, and continuous updates of department policies and procedures.
  • Demonstrates the ability to monitor multiple building systems, correcting deficient performance through BAS adjustments, on-site remedial maintenance and effective emergency response actions when required.
  • Utilizes tools, processes, procedures, and notifies/advises director as appropriate to ensure the consistent flow of information and activities.
  • Responsible for Daily Log Entries: Accuracy, Content, Executable detail and associated Closure of reported issues in a timely manner.
  • Review daily log entries / update engineering staff.
  • Aid in all department projects, plans and improvements.
  • Demonstrate ability to switch to standby generators and bypass UPS systems when an electrical alarm or failure occurs, consistent with procedures, communicating all actions taken through the escalation process.
  • Demonstrate the ability to employ both an electrical riser and one-line diagram to locate, employ or correct faulty electrical circuits and related protective devices.
  • Demonstrate the ability to select appropriate third-party resources in response to emergencies and normal work orders, communicating needs and schedules as directed by administration or management.
  • Demonstrate ability to operate fire detection and suppression systems, locate and correct trouble faults and follow proper system protection procedures when work is performed in areas covered by fire systems.
  • Demonstrate appropriate work habits, procedures, and an in-depth knowledge of OSHA regulations to ensure the safety of self, fellow workers and building tenants.
  • Review required documentation on all work orders, labor hour reports and overtime submissions consistent with corporate and departmental rules.
  • Ability to read / understand blueprints and specifications.
  • Demonstrate proficiency in correct handling and documentation of hazardous materials, refrigerants, electrical circuits, water treatment chemicals, solvents and cleaning supplies to protect personnel and property from undue risk.
  • Review rounds for completeness and accuracy.
  • Update and coordinate National Routine Maintenance Schedule.
  • Conduct prescribed rounds of all critical spaces and documents.
  • Develop and execute the Master Training Schedule.
  • Aid the Director with the IT change control process.
  • Review and approve all vendor security access.
  • Provide vendor/contractor quality control and ensure document compliance.
  • Other site-specific duties as required to meet the intent of the summary scope.
  • Maintain strict management of the infrastructure operations and control systems to eliminate risk by unauthorized employees, vendors, visitors.
  • Support Fidelity’s ISO-14001 Environmental Management System, ISO-27001 Information Security Management and regulatory reporting requirements.

Requirements

5+ years of experience in similar role in a 24x7 mission critical operation. Demonstrated complete knowledge in electrical and mechanical equipment and systems. Previous management experience. Technical training or Associates/Bachelor’s degree in a relevant (mechanical or electrical engineering) field.

Qualifications

Must have a valid driver's license and reliable transportation. Must be able to lift up to 50 lbs. Must be able to work flexible hours including weekends and holidays. Must be able to work in a fast-paced environment. Must be able to work independently and as part of a team. Must be able to communicate effectively with all levels of the organization. Must be able to work in a high-stress environment. Must be able to work in a 24x7 mission-critical operation.

Skills

5+ years of experience in similar role in a 24x7 mission critical operation. Demonstrated complete knowledge in electrical and mechanical equipment and systems. Previous management experience. Technical training or Associates/Bachelor’s degree in a relevant (mechanical or electrical engineering) field.

Benefits

N/A

Pay

N/A

Schedule

N/A

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