Senior Manager, Donor Data & Operations - Step Further (Remote)
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones.
We need to parse the posting.
Key info:
- Intro: "Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you! Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children. Step Up For Students empowers families to pursue the most appropriate learning options for their children. We unite communities to provide scholarships that open doors to a stronger future. With this support, students can choose the right learning environment and access resources to reach their full potential. Our Culture Is Rooted In Two Core Values Everyone is an asset Every event is an improvement opportunity These values guide how we work together and continuously improve. We expect every team member to bring these principles to life in their daily work."
That's about the organization, could be "About the role" or "About the organization". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use "About the role" for intro.
- Then: "The Senior Manager, Donor Data & Operations - Step Further reports directly to the Vice President of Fundraising for the Federal Scholarship Tax Credit Program and serves as a strategic leader responsible for advancing the organization's fundraising effectiveness through donor data management, operational excellence, and technology innovation. This role leads the strategy, administration, and optimization of donor systems, fundraising operations, gift processing, data governance, reporting, analytics, and automation. The Senior Manager ensures the integrity, accuracy, security, and accessibility of donor information while delivering actionable insights that support fundraising growth, donor engagement, and organizational decision-making. As a key partner to fundraising leadership, internal stakeholders, and technology vendors, this position drives cross-functional collaboration to improve donor experiences, enhance campaign performance, and streamline operational processes. The role is responsible for developing scalable systems and workflows, establishing data governance standards, ensuring compliance with organizational policies and industry best practices, and fostering a culture of accountability, transparency, and exceptional service. The Senior Manager oversees donor database functionality, operational budgets, reporting and dashboard development, and technology integrations, while leveraging automation, business intelligence tools, and predictive analytics to improve efficiency and support strategic fundraising initiatives. This leader continually evaluates and implements innovative solutions that strengthen operational performance and maximize philanthropic impact. Success in this role requires deep expertise in fundraising operations, donor database management, data analytics, and process improvement, along with the ability to translate complex data into meaningful insights that drive strategy, inform decision-making, and advance the mission of Step Up For Students."
That's description of role; could be part of About the role.
- Then "Location: Remote (United States)" - location info. Could be part of About the role or maybe a separate short paragraph. Not a heading.
- Then "Key Responsibilities" list bullet points. We'll create a Responsibilities section with
- .
- Then "Qualifications" list bullet points. We'll create a Qualifications section.
- Then "You’ll Stand Out If You Have" bullet points (some are preferences). Could be part of Qualifications or maybe Skills. The instruction says we can have Skills section. We could treat "You’ll Stand Out If You Have" as Skills or Qualifications. Since they are preferences, maybe we put them under Skills.
- Then "Key Competencies" list bullet points. Could be Skills as well. Might combine.
- Then "Interview Process" list bullet points. That's application instructions? It says "Interview Process Veriff Identity Verification Recruiter Video Interview Hiring Manager Video InterviewVice President, Head of Federal Scholarship Tax Credit Program Final Interview". This is part of hiring process; maybe we should drop as application instructions? The instruction says remove application instructions. Interview process could be considered application instructions. Likely we should drop it.
- Then "Why You’ll Love Working Here" with bullet points about culture, benefits, flexibility, growth, supportive environment. This includes Benefits info: "Comprehensive Benefits: Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts. We also offer a competitive 401(k) with company match to help you plan for the future." Also flexibility: "Flexibility & Work-Life Harmony: Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy." Also growth etc. So we can create Benefits section with those details. Also maybe a separate "Culture" but not required.
- Then "Working Conditions And Equipment Use" includes details about work environment, driver's license, lift up to 15 pounds, etc. That could be part of About the role or maybe a separate section like "Working Conditions". Not in prescribed headings; we could incorporate into About the role as prose.
- Then EEO statement etc. Remove.
We must not create Pay or Schedule sections unless posting actually states them. No explicit pay or schedule mentioned. So we omit those.
We must not create sections with filler. So we will include sections: About the role, Responsibilities, Qualifications, Skills (maybe combine You’ll Stand Out and Key Competencies), Benefits.
We need to preserve all substantive information. Let's extract.
First, About the role: combine intro paragraph, mission, culture values, role description, location, working conditions.
We need to ensure we don't duplicate lines. The posting repeats "Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children." twice. We should keep only once.
Let's craft About the role prose:
Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you! Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children. We unite communities to provide scholarships that open doors to a stronger future. With this support, students can choose the right learning environment and access resources to reach their full potential. Our culture is rooted in two core values: everyone is an asset and every event is an improvement opportunity. These values guide how we work together and continuously improve; we expect every team member to bring these principles to life in their daily work. The Senior Manager, Donor Data & Operations - Step Further reports directly to the Vice President of Fundraising for the Federal Scholarship Tax Credit Program and serves as a strategic leader responsible for advancing the organization's fundraising effectiveness through donor data management, operational excellence, and technology innovation. This role leads the strategy, administration, and optimization of donor systems, fundraising operations, gift processing, data governance, reporting, analytics, and automation. The Senior Manager ensures the integrity, accuracy, security, and accessibility of donor information while delivering actionable insights that support fundraising growth, donor engagement, and organizational decision‑making. As a key partner to fundraising leadership, internal stakeholders, and technology vendors, this position drives cross‑functional collaboration to improve donor experiences, enhance campaign performance, and streamline operational processes. The role is responsible for developing scalable systems and workflows, establishing data governance standards, ensuring compliance with organizational policies and industry best practices, and fostering a culture of accountability, transparency, and exceptional service. The Senior Manager oversees donor database functionality, operational budgets, reporting and dashboard development, and technology integrations, while leveraging automation, business intelligence tools, and predictive analytics to improve efficiency and support strategic fundraising initiatives. This leader continually evaluates and implements innovative solutions that strengthen operational performance and maximize philanthropic impact. Success in this role requires deep expertise in fundraising operations, donor database management, data analytics, and process improvement, along with the ability to translate complex data into meaningful insights that drive strategy, inform decision‑making, and advance the mission of Step Up For Students. Location: Remote (United States). Work is performed indoors in a typical office environment; not substantially exposed to adverse environmental conditions. A valid driver’s license and proof of insurance may be required depending on role responsibilities. Must be able to lift up to fifteen (15) pounds. Frequent use of office machines including telephone, computer, and printer.
That seems comprehensive.
Now Responsibilities: list bullet points from "Key Responsibilities". Let's extract each line:
- Manage the donor data team, data reporting and processes to provide excellent and timely customer service to donors and internal team members.
- Serve as a vital liaison between fundraising leadership and internal team, ensuring clear communication and alignment on campaign goals and partner and donor engagement processes.
- Oversee design, development, support and maintenance of donor database to include functionality, security back-up and data integrity.
- Comply with all policies, regulations and industry standards for ethical and confidential donor relations.
- Responsible for development and management of donor data and operations budget.
- Oversee ETL processes for continuous improvement ensuring they are efficient, error-free and aligned with business needs.
- Provide data automation, database queries, reporting tools and predictive modeling by utilizing Python scripting for transformation tasks, SQL for data manipulation and CI/CD principles for automation and monitoring.
- Coordinate with IT Team on technical, hardware, software, website and server administration.
- Participate with fundraising team on campaign preparation, development and performance tracking to ensure partner expectations are met.
- Collaborate with multiple internal senior leaders to ensure success with partner campaigns.
- Collaborate across teams on vendor RFPs and negotiations for specified features.
- Ensure transparency, accountability, and compliance in all data-related fundraising activities.
- Research and apply updates and instruct team on new features and more efficient processes.
- Assist in donor cultivation and stewardship events.
- Foster a shared vision demonstrating our core values.
We'll put each as - .
Now Qualifications: list bullet points from "Qualifications". Let's extract:
- Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries.
- Military service can substitute for professional experience and/or formal education requirements.
- Demonstrated success in managing a complex relational database and supervising data team.
- 5 -7 years of experience in relational data management including advanced SQL, fundraising, and donor relations, translating technical syntax into business-impacting operational skills.
- Expertise in Python, especially in context of data, scripting and automation.
- Proficient in SQL and database management systems (e.g. MySQL, PostgreSQL, SQL Server with API integration experience and familiarity with CI/CD tools and practices as applied to ETL processes).
- Data visualization and reporting tools experience as well as the ability to manipulate, transform or merge datasets using tools such as Excel or Python.
- Proficiency with CRM platforms such as Blackbaud's RENXT, Omatic, CharityEngine, Bloomerang, HubSpot, Constant Contact or Mailchimp.
- Understanding of website processes and PCI compliance criteria.
We'll put each as
- .
Now Skills: combine "You’ll Stand Out If You Have" and "Key Competencies". Let's extract both.
You’ll Stand Out If You Have:
- Bachelor’s degree in computer science, nonprofit management, business administration, or a related field.
- Experience with individual complex giving and large-scale donor campaigns for partners.
- While all qualified applicants will be considered, preference will be given to candidates living in Florida due to occasional travel for meetings within the state.
Key Competencies (list):
- Demonstrates critical Transformation and Leadership skills and abilities: True Collaboration; Focusing on Outcomes: Owning and effectively solving problems for today and the future.
- Empat
for prose. Do NOT repeat job title as heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to parse the posting. Key info: - Intro: "Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you! Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children. Step Up For Students empowers families to pursue the most appropriate learning options for their children. We unite communities to provide scholarships that open doors to a stronger future. With this support, students can choose the right learning environment and access resources to reach their full potential. Our Culture Is Rooted In Two Core Values Everyone is an asset Every event is an improvement opportunity These values guide how we work together and continuously improve. We expect every team member to bring these principles to life in their daily work." That's about the organization, could be "About the role" or "About the organization". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can use "About the role" for intro. - Then: "The Senior Manager, Donor Data & Operations - Step Further reports directly to the Vice President of Fundraising for the Federal Scholarship Tax Credit Program and serves as a strategic leader responsible for advancing the organization's fundraising effectiveness through donor data management, operational excellence, and technology innovation. This role leads the strategy, administration, and optimization of donor systems, fundraising operations, gift processing, data governance, reporting, analytics, and automation. The Senior Manager ensures the integrity, accuracy, security, and accessibility of donor information while delivering actionable insights that support fundraising growth, donor engagement, and organizational decision-making. As a key partner to fundraising leadership, internal stakeholders, and technology vendors, this position drives cross-functional collaboration to improve donor experiences, enhance campaign performance, and streamline operational processes. The role is responsible for developing scalable systems and workflows, establishing data governance standards, ensuring compliance with organizational policies and industry best practices, and fostering a culture of accountability, transparency, and exceptional service. The Senior Manager oversees donor database functionality, operational budgets, reporting and dashboard development, and technology integrations, while leveraging automation, business intelligence tools, and predictive analytics to improve efficiency and support strategic fundraising initiatives. This leader continually evaluates and implements innovative solutions that strengthen operational performance and maximize philanthropic impact. Success in this role requires deep expertise in fundraising operations, donor database management, data analytics, and process improvement, along with the ability to translate complex data into meaningful insights that drive strategy, inform decision-making, and advance the mission of Step Up For Students." That's description of role; could be part of About the role. - Then "Location: Remote (United States)" - location info. Could be part of About the role or maybe a separate short paragraph. Not a heading. - Then "Key Responsibilities" list bullet points. We'll create a Responsibilities section with
- .
- Then "Qualifications" list bullet points. We'll create a Qualifications section.
- Then "You’ll Stand Out If You Have" bullet points (some are preferences). Could be part of Qualifications or maybe Skills. The instruction says we can have Skills section. We could treat "You’ll Stand Out If You Have" as Skills or Qualifications. Since they are preferences, maybe we put them under Skills.
- Then "Key Competencies" list bullet points. Could be Skills as well. Might combine.
- Then "Interview Process" list bullet points. That's application instructions? It says "Interview Process Veriff Identity Verification Recruiter Video Interview Hiring Manager Video InterviewVice President, Head of Federal Scholarship Tax Credit Program Final Interview". This is part of hiring process; maybe we should drop as application instructions? The instruction says remove application instructions. Interview process could be considered application instructions. Likely we should drop it.
- Then "Why You’ll Love Working Here" with bullet points about culture, benefits, flexibility, growth, supportive environment. This includes Benefits info: "Comprehensive Benefits: Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts. We also offer a competitive 401(k) with company match to help you plan for the future." Also flexibility: "Flexibility & Work-Life Harmony: Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy." Also growth etc. So we can create Benefits section with those details. Also maybe a separate "Culture" but not required.
- Then "Working Conditions And Equipment Use" includes details about work environment, driver's license, lift up to 15 pounds, etc. That could be part of About the role or maybe a separate section like "Working Conditions". Not in prescribed headings; we could incorporate into About the role as prose.
- Then EEO statement etc. Remove.
We must not create Pay or Schedule sections unless posting actually states them. No explicit pay or schedule mentioned. So we omit those.
We must not create sections with filler. So we will include sections: About the role, Responsibilities, Qualifications, Skills (maybe combine You’ll Stand Out and Key Competencies), Benefits.
We need to preserve all substantive information. Let's extract.
First, About the role: combine intro paragraph, mission, culture values, role description, location, working conditions.
We need to ensure we don't duplicate lines. The posting repeats "Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children." twice. We should keep only once.
Let's craft About the role prose:
Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you! Step Up For Students empowers families to pursue and engage in the most appropriate learning options for their children. We unite communities to provide scholarships that open doors to a stronger future. With this support, students can choose the right learning environment and access resources to reach their full potential. Our culture is rooted in two core values: everyone is an asset and every event is an improvement opportunity. These values guide how we work together and continuously improve; we expect every team member to bring these principles to life in their daily work. The Senior Manager, Donor Data & Operations - Step Further reports directly to the Vice President of Fundraising for the Federal Scholarship Tax Credit Program and serves as a strategic leader responsible for advancing the organization's fundraising effectiveness through donor data management, operational excellence, and technology innovation. This role leads the strategy, administration, and optimization of donor systems, fundraising operations, gift processing, data governance, reporting, analytics, and automation. The Senior Manager ensures the integrity, accuracy, security, and accessibility of donor information while delivering actionable insights that support fundraising growth, donor engagement, and organizational decision‑making. As a key partner to fundraising leadership, internal stakeholders, and technology vendors, this position drives cross‑functional collaboration to improve donor experiences, enhance campaign performance, and streamline operational processes. The role is responsible for developing scalable systems and workflows, establishing data governance standards, ensuring compliance with organizational policies and industry best practices, and fostering a culture of accountability, transparency, and exceptional service. The Senior Manager oversees donor database functionality, operational budgets, reporting and dashboard development, and technology integrations, while leveraging automation, business intelligence tools, and predictive analytics to improve efficiency and support strategic fundraising initiatives. This leader continually evaluates and implements innovative solutions that strengthen operational performance and maximize philanthropic impact. Success in this role requires deep expertise in fundraising operations, donor database management, data analytics, and process improvement, along with the ability to translate complex data into meaningful insights that drive strategy, inform decision‑making, and advance the mission of Step Up For Students. Location: Remote (United States). Work is performed indoors in a typical office environment; not substantially exposed to adverse environmental conditions. A valid driver’s license and proof of insurance may be required depending on role responsibilities. Must be able to lift up to fifteen (15) pounds. Frequent use of office machines including telephone, computer, and printer.
That seems comprehensive. Now Responsibilities: list bullet points from "Key Responsibilities". Let's extract each line: - Manage the donor data team, data reporting and processes to provide excellent and timely customer service to donors and internal team members. - Serve as a vital liaison between fundraising leadership and internal team, ensuring clear communication and alignment on campaign goals and partner and donor engagement processes. - Oversee design, development, support and maintenance of donor database to include functionality, security back-up and data integrity. - Comply with all policies, regulations and industry standards for ethical and confidential donor relations. - Responsible for development and management of donor data and operations budget. - Oversee ETL processes for continuous improvement ensuring they are efficient, error-free and aligned with business needs. - Provide data automation, database queries, reporting tools and predictive modeling by utilizing Python scripting for transformation tasks, SQL for data manipulation and CI/CD principles for automation and monitoring. - Coordinate with IT Team on technical, hardware, software, website and server administration. - Participate with fundraising team on campaign preparation, development and performance tracking to ensure partner expectations are met. - Collaborate with multiple internal senior leaders to ensure success with partner campaigns. - Collaborate across teams on vendor RFPs and negotiations for specified features. - Ensure transparency, accountability, and compliance in all data-related fundraising activities. - Research and apply updates and instruct team on new features and more efficient processes. - Assist in donor cultivation and stewardship events. - Foster a shared vision demonstrating our core values. We'll put each as - . Now Qualifications: list bullet points from "Qualifications". Let's extract: - Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries. - Military service can substitute for professional experience and/or formal education requirements. - Demonstrated success in managing a complex relational database and supervising data team. - 5 -7 years of experience in relational data management including advanced SQL, fundraising, and donor relations, translating technical syntax into business-impacting operational skills. - Expertise in Python, especially in context of data, scripting and automation. - Proficient in SQL and database management systems (e.g. MySQL, PostgreSQL, SQL Server with API integration experience and familiarity with CI/CD tools and practices as applied to ETL processes). - Data visualization and reporting tools experience as well as the ability to manipulate, transform or merge datasets using tools such as Excel or Python. - Proficiency with CRM platforms such as Blackbaud's RENXT, Omatic, CharityEngine, Bloomerang, HubSpot, Constant Contact or Mailchimp. - Understanding of website processes and PCI compliance criteria. We'll put each as
- . Now Skills: combine "You’ll Stand Out If You Have" and "Key Competencies". Let's extract both. You’ll Stand Out If You Have: - Bachelor’s degree in computer science, nonprofit management, business administration, or a related field. - Experience with individual complex giving and large-scale donor campaigns for partners. - While all qualified applicants will be considered, preference will be given to candidates living in Florida due to occasional travel for meetings within the state. Key Competencies (list): - Demonstrates critical Transformation and Leadership skills and abilities: True Collaboration; Focusing on Outcomes: Owning and effectively solving problems for today and the future. - Empat