Jobs · Information Technology · New York

Senior Manager, Discovery Solutions

Kroll · New York, NY · 2 wk ago
HybridInformation Technology$90k–$200k/yrFull-time

Day-to-Day Responsibilities

  • Lead and manage end-to-end eDiscovery engagements, including collection, processing, hosting, review, analytics, and production.
  • Support complex litigation, investigations, and regulatory matters, including those involving cross-border data, while ensuring compliance with applicable legal, regulatory, and data privacy requirements.
  • Serve as a senior escalation point for technical, workflow, and defensibility issues on high-stakes matters.
  • Leverage advanced Relativity functionality to design efficient workflows, customize review environments, and optimize data management and cost control.
  • Oversee multiple concurrent eDiscovery projects, ensuring timely, accurate, and high-quality delivery.
  • Act as a primary client contact for eDiscovery matters, managing expectations and serving as a trusted advisor.
  • Mentor, train, and supervise eDiscovery professionals, providing guidance on technical execution, quality control, and professional development.
  • Collaborate with colleagues across Cyber, Forensics, Investigations, Analytics, and Compliance to deliver integrated solutions.
  • Contribute to business development, proposal support, and the expansion of existing client relationships.
  • Enhance Kroll’s market presence through thought leadership, conference participation, and client engagement.
  • Stay current on developments in eDiscovery technology, U.S. discovery standards, privacy regulations, and industry best practices, implementing improvements where appropriate.

Essential Traits & Qualifications

  • Strong commitment to delivering high-quality, defensible work with a client-centric mindset.
  • Education: Bachelor’s degree in Information Technology, Computer Science, Law, or a related field; advanced degree or relevant eDiscovery certifications (e.g., RCA, CEDS) preferred.
  • Experience: Typically 8+ years of progressive experience in eDiscovery, litigation support, or digital investigations, including leadership of complex matters.
  • Technical Skills: Deep expertise in Relativity; strong understanding of data processing, analytics, review, and production workflows. Relativity Master certification is a plus.
  • Leadership Skills: Proven ability to lead teams, manage senior stakeholders, and operate independently under tight deadlines and high pressure.
  • Client Management: Demonstrated experience managing sophisticated clients and serving as a trusted, solutions-oriented advisor.
  • Regulatory Awareness: Familiarity with U.S. discovery obligations, data privacy considerations, and cross-border data challenges.
  • Adaptability: Ability to thrive in a fast-paced, evolving environment with shifting priorities.

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