Senior Manager, Solutions

About the role

The Senior Manager, Solutions role at Transcarent is designed for a results-driven leader with a strong background in pharmacy industry or healthcare solution delivery. This position requires a highly resourceful and proactive individual with excellent communication, project management, and healthcare solutions experience.

Responsibilities

• Partner with Product, Engineering, Marketing and Clinical teams to execute and continuously improve Pharmacy Care and Weight Health solution initiatives
• Identify and champion operational issues across both solution lines, driving root cause analysis, and implementation of scalable process improvements
• Program and project manage teams to effectively initiate, plan, execute, and monitor initiatives that drive operational excellence and improve the member experience
• Actively communicate with solution sponsors, vendor partners and internal stakeholders to align priorities and ensure execution against key milestones
• Develop presentations, reporting and materials that communicate solution performance, operational metrics and strategic recommendations to stakeholders and leadership
• Collaborate with cross-functional partners to build scalable operational frameworks, improve process efficiency, and ensure consistent delivery of high-quality workflows and processes

Requirements

• Bachelor’s degree required; Master’s or higher in healthcare, public health or business-related field preferred
• PMP preferred
• Strong business acumen
• Excellent communication, leadership, interpersonal, and customer service skills
• Able to motivate and empower teams
• Comfortable in fast-paced and evolving organizations with a willingness to be flexible and pivot when needed
• Excellent at prioritization, scoping, and documentation

Qualifications

• Minimum of 4-6 years of relevant experience in pharmacy industry, or healthcare solution delivery

Skills

• Strong project management skills
• Effective communication and leadership abilities
• Ability to analyze and resolve operational issues
• Experience in healthcare solutions and operations

Benefits

Transcarent offers competitive medical, dental, and vision coverage, a 401(k) plan with a generous company match, flexible time off, 13 paid holidays, protection plans, mental health and wellness benefits, and a corporate bonus program or sales incentive (target included in OTE).

Pay

Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity. Salary is just one component of Transcarent's total package.

Schedule

All regular employees are eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.

Research

Transcarent values diversity and is committed to creating an inclusive environment for all employees. The company encourages applications from candidates from underrepresented backgrounds, recognizing that they may not meet 100% of the job criteria but still possess valuable experiences and perspectives.