Senior Manager Digital Product; Dynamics 365

We need to output HTML fragment with sections: About the role? The posting includes "Job Summary" and sections: What You Will Do, What You Will Have, Considerations For Top Candidates, Additional Information (includes travel, pay range, benefits, visa sponsorship, posting dates, etc). We must not repeat job title. Use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content to these headings appropriately. The instructions: "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should use those exact headings? It says e.g., meaning examples; we can use those headings if appropriate. We need to include a section only when posting has real, specific content for it. So we need to decide which sections apply. We have content: Job Summary (could be About the role). Responsibilities: "What You Will Do". Requirements/Qualifications: "What You Will Have" and "Considerations For Top Candidates". Skills: maybe part of requirements. Benefits: there is a Benefits list. Pay: there is Pay Range. Schedule: not mentioned (maybe travel up to 20% but not schedule). So we may not include Schedule unless we have info. The posting does not give schedule details (like full-time, hours). So we should not create Schedule section. We must not include boilerplate like EEO, visa sponsorship? Actually visa sponsorship is mentioned: "Visa Sponsorship is not available for this position." That's substantive? It's a detail about eligibility. Should we keep? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Visa sponsorship is not exactly boilerplate; it's a specific condition. Might keep? But it's under Additional Information. Could be considered part of "Additional Information". We'll keep it as a paragraph maybe under Additional Information or as a note. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to include all details from the posting, except boilerplate. We need to format using

headings,

• for lists,

  for prose. We need to avoid repeating job title as heading. So no heading for "Senior Manager, Digital Product". We'll just have sections. Let's outline:

  About the role

  Job Summary: Caterpillar is seeking a Senior Manager, Digital Product to lead product strategy, delivery, and team performance for Microsoft Dynamics 365 business applications supporting Caterpillar dealers. This leader will manage product managers and cross-functional teams responsible for the roadmap, implementation, adoption, and ongoing enhancement of Dynamics 365 Customer Engagement or Finance & Operations solutions. The role will own product outcomes across one or more Dynamics 365 domains, aligning business priorities, customer needs, and technology investments to deliver measurable value and operational improvements.

  That's from Job Summary.

  Responsibilities

  We need to break down "What You Will Do" into sub-sections? Could keep as a single

  with paragraphs, but better to use

  • for list of duties. The content includes bullet-like sections: Product Strategy & Leadership, Product Delivery & Execution, Stakeholder & Change Leadership, Product Performance & Continuous Improvement. Each has multiple sentences. We can treat each as a list item. Thus:
    • Product Strategy & Leadership: Define and execute product vision, strategy, roadmaps, and priorities for Dynamics 365 solutions. Lead, mentor, and develop a team of product managers and product owners. Drive alignment between business objectives, customer needs, and technology capabilities. Evaluate new Dynamics 365 capabilities and Microsoft releases to identify opportunities for business value and continuous improvement.
    • Product Delivery & Execution: Oversee the delivery of Dynamics 365 solutions, ensuring quality, usability, security, and alignment with business requirements. Manage prioritization of enhancements, defects, technical debt, and new capabilities across multiple product teams. Ensure effective backlog management, release planning, dependency management, and governance practices. Partner with engineering, architecture, and implementation teams to deliver scalable business solutions.
    • Stakeholder & Change Leadership: Build strong partnerships with business leaders, dealers, Microsoft, implementation partners, and cross-functional teams. Communicate product strategy, roadmap priorities, release impacts, and business value to executive and operational stakeholders. Drive business readiness, user adoption, training enablement, and organizational change activities that maximize product value. Serve as the voice of the customer and business stakeholders throughout the product lifecycle.
    • Product Performance & Continuous Improvement: Define and monitor KPIs that measure product adoption, operational efficiency, customer experience, and business outcomes. Support teams in resolving complex product, process, and operational challenges. Lead continuous improvement initiatives that enhance dealer and customer experiences while improving business performance.
    That preserves details.

    Requirements

    maybe combine "What You Will Have" and "Considerations For Top Candidates". Could split into Qualifications and Skills. But we have headings: Requirements, Qualifications, Skills. We need to decide. We could use

    Qualifications

    for "What You Will Have" (the baseline). And

    Skills

    for "Considerations For Top Candidates" (additional). Or combine. Let's do:

    Qualifications

    What You Will Have:

    • D365 Application and Platform Knowledge (Customer Engagement or Finance & Operations focus): Extensive experience with Microsoft Dynamics 365 Customer Engagement applications such as Sales, Customer Insights, Customer Service, Field Service, or Project Operations, or with Dynamics 365 Finance & Operations applications such as Finance, Supply Chain Management, Commerce, or related ERP capabilities.
    • Strong understanding of D365 configuration, security, data model, integrations, reporting, environment strategy, release waves, and implementation lifecycle considerations.
    • Ability to assess Microsoft release updates, identify business value, prioritize adoption, and guide product teams through roadmap and release impact decisions.
    • Knowledge of enterprise product lifecycle management, adoption, support transition, change management, and continuous improvement for large-scale business applications.
    • Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
    • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
    • Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff.
    • Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision.
    Then

    Skills

    for Considerations For Top Candidates:
    • 10+ years of product management, digital transformation, CRM, ERP, or enterprise application experience.
    • Experience leading product managers, product owners, or cross-functional product teams.
    • Proven success leading Dynamics 365 Customer Engagement or Finance & Operations implementations and product roadmaps.
    • Deep experience with Microsoft Dynamics 365 Customer Engagement (Sales, Customer Service, Field Service, Customer Insights, Project Operations) and/or Finance & Operations (Finance, Supply Chain, Commerce).
    • Strong understanding of Dynamics 365 configuration, integrations, security, data management, reporting, and implementation lifecycles.
    • Experience leading enterprise software products from strategy through adoption, support, and continuous improvement.
    • Business & Operational Acumen: Strong understanding of business processes across sales, service, finance, supply chain, customer experience, and ability to translate business needs into scalable technology solutions that drive measurable outcomes.
    • Experience with Agile, Scrum, SAFe, and Azure DevOps.
    • Bachelor's degree in Business, Information Systems, Engineering, Supply Chain, Finance, Marketing, or a related field preferred.
    • Experience in dealer, manufacturing, industrial distribution, rental, B2B, or B2B2C environments preferred.
    Now Benefits: we have a list. Use

    Benefits

    with
    • . We need to include the benefits list exactly as given, but we can format as list items. Benefits list: Medical, dental, and vision benefits* Paid time off plan (Vacation, Holidays, Volunteer, etc.)* 401(k) savings plans* Health Savings Account (HSA)* Flexible Spending Accounts (FSAs)* Health Lifestyle Programs* Employee Assistance Program* Voluntary Benefits and Employee Discounts* Career Development* Incentive bonus* Disability benefits Life Insurance Parental leave Adoption benefits Tuition Reimbursement These benefits also apply to part-time employees Visa Sponsorship is not available for this position. We should keep the note about part-time and visa sponsorship as separate

      maybe. Pay:

      Pay

      with

      Pay Range $159,120.00 - $258,570.00

      plus note about compensation varying. We should include the note: "Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar." We can put that as a

      after the range. Schedule: not present, so omit. Additional Information: includes travel up to 20%, posting dates, drug screen, EEO, etc. We need to preserve substantive info: travel requirement, posting dates, drug screen condition. EEO is boilerplate; remove. Also "Any offer of employment is conditioned upon the successful completion of a drug screen." That's substantive; keep. "Posting Dates September 17, 2026 - October 4, 2026" keep. "Up to 20% travel required" keep. "Visa Sponsorship is not available for this position." we already included under benefits maybe but could also be here. We'll keep it under Benefits or Additional Information. Since we already placed visa note under Benefits, we could keep it there. But we should not duplicate. Let's keep visa note under Benefits as a separate

      . Then Additional Information section could contain travel, posting dates, drug screen. We could label that section as

      Additional Information

      but the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It didn't list Additional Information. But we can still use a heading if we have content not fitting elsewhere. However instruction: "use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are examples; we could still use other headings if needed, but better to stick to those. Travel and posting dates could go under Pay? Not really. Could be under Benefits? Not exactly. Could be under About the role? Not ideal. Perhaps we can create a section "Additional Information" as a heading; it's not prohibited. The instruction says use those headings for section headings, but doesn't forbid others. However to be safe, we could incorporate travel and posting dates into a

      under Benefits or Pay? Might be odd. Better to create a section "Additional Information" with

      . The instruction didn't forbid; it just gave examples. We'll