Senior Manager, DevOps

Responsibilities

• Lead and develop a team of DevOps engineers aligned to IDEXX’s Veterinary Software and diagnostic software product areas, setting priorities, coaching for growth, and ensuring strong operational execution.
• Partner with product engineering leaders to align DevOps support models, cloud infrastructure work, release enablement, and platform improvements with product roadmaps and business priorities.
• Drive infrastructure security practices, including access controls, vulnerability management, secure configuration, and compliance, in partnership with security and business leaders.
• Advance the DevOps team’s use of automation and AI-enabled workflows to increase deployment speed, reliability, developer productivity, and support efficiency.
• Evaluate and introduce tools and platform advancements that improve scalability, cost efficiency, resilience, and standardization.
• Manage incident response processes and drive root-cause analysis, operational readiness, and continuous improvement across supported software platforms.
• Own vendor and cloud cost management, ensuring efficient and secure use of cloud resources.

Requirements

• 7-10+ years of experience in DevOps, infrastructure, software operations, or platform engineering, with significant experience leading technical teams.
• Experience managing DevOps engineers who support commercial software products, SaaS platforms, or customer-facing application environments.
• Strong hands-on background with cloud platforms, especially AWS, as well as infrastructure as code, CI/CD, observability, and container or serverless operating models.
• Demonstrated experience embedding security, compliance, and operational resilience into infrastructure lifecycle management and software delivery pipelines.
• Hands-on experience with observability platforms such as Datadog or CloudWatch for monitoring, alerting, and performance management.
• Proven track record of scaling and developing a DevOps or platform team, including hiring, coaching, org design, prioritization, and maturing operational processes.
• Experience leading teams through production incidents, operational reviews, root-cause analysis, and continuous improvement.
• Excellent communication skills, with the ability to translate technical strategy, operational risk, and product support needs for technical and non-technical stakeholders.

Qualifications

Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.

Benefits

• Opportunity for annual cash bonus and yearly equity award
• Health / Dental / Vision Benefits
• Day-One 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!

Pay

Base annual salary target: $150,000 - $170,000 (flexibility available if needed)

Schedule

Local, driving distance to our Westbrook, Maine headquarters with a flexible hybrid requirement of only 8 days per month on site; alternatively, candidates in NH or MA who can visit less often will be considered.