Senior Manager, DevOps
IDEXX · Augusta, ME · 4 wk ago
$150k–$170k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description paragraphs. We need to use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real specific content. We need to parse the posting.
Let's extract content:
Intro: "IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high quality patient care. We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication. We are seeking a Senior Manager of DevOps to lead DevOps engineers supporting IDEXX’s Veterinary Software and diagnostic software platforms, including customer-facing products that connect veterinary practices, diagnostic workflows, and cloud-based services. This role supports the strategy and execution behind reliable, secure, and scalable cloud operations, infrastructure security, CI/CD pipelines, and platform engineering capabilities. You will partner closely with Veterinary Software, diagnostic software, product engineering, security, and IT leadership to advance platform capabilities and ensure strong operational support for customer-facing software products."
That's about the role. Could be "About the role". Then responsibilities bullet list: "In this role you will… Lead and develop a team of DevOps engineers aligned to IDEXX’s Veterinary Software and diagnostic software product areas, setting priorities, coaching for growth, and ensuring strong operational execution.Partner with product engineering leaders to align DevOps support models, cloud infrastructure work, release enablement, and platform improvements with product roadmaps and business priorities.Drive infrastructure security practices, including access controls, vulnerability management, secure configuration, and compliance, in partnership with security and business leaders.Advance the DevOps team’s use of automation and AI-enabled workflows to increase deployment speed, reliability, developer productivity, and support efficiency.Evaluate and introduce tools and platform advancements that improve scalability, cost efficiency, resilience, and standardization.Manage incident response processes and drive root-cause analysis, operational readiness, and continuous improvement across supported software platforms.Own vendor and cloud cost management, ensuring efficient and secure use of cloud resources."
That's responsibilities.
Then "What You Will Need To Succeed..." list: 7-10+ years experience..., Experience managing DevOps engineers..., Strong hands-on background..., Demonstrated experience..., Hands-on experience..., Proven track record..., Experience leading teams..., Excellent communication skills..., Bachelor's degree..., Location: Local, driving distance to our Westbrook, Maine headquarters with a flexible hybrid requirement of only 8 days per month on site. Alternatively, we will consider those in NH or MA that can visit less often.
That's qualifications/requirements. Could be "Requirements" or "Qualifications". We'll use "Requirements". Also "Nice to Have Experience..." could be "Preferred Qualifications" or "Skills". But we only have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map.
We have "Nice to Have Experience supporting veterinary software..." etc. That could be "Skills" or "Preferred Qualifications". We'll put under "Skills". Also "What You Can Expect From Us" includes Base annual salary target, Opportunity for annual cash bonus and yearly equity award, Health/Dental/Vision Benefits, Day-One 5% matching 401k, Additional benefits including... That's Benefits and Pay. Pay: Base annual salary target: $150000 - $170000. Also mention flexibility. So we need a Pay section with that. Benefits: health/dental/vision, 401k matching, additional benefits list.
Schedule: location/hybrid requirement: 8 days per month on site, flexible hybrid, location Westbrook Maine, also consider NH/MA. That's schedule.
We must not include boilerplate like EEO etc. Remove those.
We must not repeat job title as heading. Not include Job ID.
We must preserve all substantive info.
We need to output only HTML fragment, no /. Use
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real specific content. We need to parse the posting.
Let's extract content:
Intro: "IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high quality patient care. We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication. We are seeking a Senior Manager of DevOps to lead DevOps engineers supporting IDEXX’s Veterinary Software and diagnostic software platforms, including customer-facing products that connect veterinary practices, diagnostic workflows, and cloud-based services. This role supports the strategy and execution behind reliable, secure, and scalable cloud operations, infrastructure security, CI/CD pipelines, and platform engineering capabilities. You will partner closely with Veterinary Software, diagnostic software, product engineering, security, and IT leadership to advance platform capabilities and ensure strong operational support for customer-facing software products."
That's about the role. Could be "About the role". Then responsibilities bullet list: "In this role you will… Lead and develop a team of DevOps engineers aligned to IDEXX’s Veterinary Software and diagnostic software product areas, setting priorities, coaching for growth, and ensuring strong operational execution.Partner with product engineering leaders to align DevOps support models, cloud infrastructure work, release enablement, and platform improvements with product roadmaps and business priorities.Drive infrastructure security practices, including access controls, vulnerability management, secure configuration, and compliance, in partnership with security and business leaders.Advance the DevOps team’s use of automation and AI-enabled workflows to increase deployment speed, reliability, developer productivity, and support efficiency.Evaluate and introduce tools and platform advancements that improve scalability, cost efficiency, resilience, and standardization.Manage incident response processes and drive root-cause analysis, operational readiness, and continuous improvement across supported software platforms.Own vendor and cloud cost management, ensuring efficient and secure use of cloud resources."
That's responsibilities.
Then "What You Will Need To Succeed..." list: 7-10+ years experience..., Experience managing DevOps engineers..., Strong hands-on background..., Demonstrated experience..., Hands-on experience..., Proven track record..., Experience leading teams..., Excellent communication skills..., Bachelor's degree..., Location: Local, driving distance to our Westbrook, Maine headquarters with a flexible hybrid requirement of only 8 days per month on site. Alternatively, we will consider those in NH or MA that can visit less often.
That's qualifications/requirements. Could be "Requirements" or "Qualifications". We'll use "Requirements". Also "Nice to Have Experience..." could be "Preferred Qualifications" or "Skills". But we only have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map.
We have "Nice to Have Experience supporting veterinary software..." etc. That could be "Skills" or "Preferred Qualifications". We'll put under "Skills". Also "What You Can Expect From Us" includes Base annual salary target, Opportunity for annual cash bonus and yearly equity award, Health/Dental/Vision Benefits, Day-One 5% matching 401k, Additional benefits including... That's Benefits and Pay. Pay: Base annual salary target: $150000 - $170000. Also mention flexibility. So we need a Pay section with that. Benefits: health/dental/vision, 401k matching, additional benefits list.
Schedule: location/hybrid requirement: 8 days per month on site, flexible hybrid, location Westbrook Maine, also consider NH/MA. That's schedule.
We must not include boilerplate like EEO etc. Remove those.
We must not repeat job title as heading. Not include Job ID.
We must preserve all substantive info.
We need to output only HTML fragment, no /. Use for each section heading, then content: either
for prose,
- for lists.
We need to decide which content goes where.
Let's structure:
About the role
IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed to deliver products and solutions to customers enabling them to focus on delivering high quality patient care. We strive to provide exceptional customer service and experience in the most efficient means possible, requiring alignment and cross-functional communication. We are seeking a Senior Manager of DevOps to lead DevOps engineers supporting IDEXX’s Veterinary Software and diagnostic software platforms, including customer-facing products that connect veterinary practices, diagnostic workflows, and cloud-based services. This role supports the strategy and execution behind reliable, secure, and scalable cloud operations, infrastructure security, CI/CD pipelines, and platform engineering capabilities. You will partner closely with Veterinary Software, diagnostic software, product engineering, security, and IT leadership to advance platform capabilities and ensure strong operational support for customer-facing software products.
Responsibilities
- Lead and develop a team of DevOps engineers aligned to IDEXX’s Veterinary Software and diagnostic software product areas, setting priorities, coaching for growth, and ensuring strong operational execution.
- Partner with product engineering leaders to align DevOps support models, cloud infrastructure work, release enablement, and platform improvements with product roadmaps and business priorities.
- Drive infrastructure security practices, including access controls, vulnerability management, secure configuration, and compliance, in partnership with security and business leaders.
- Advance the DevOps team’s use of automation and AI-enabled workflows to increase deployment speed, reliability, developer productivity, and support efficiency.
- Evaluate and introduce tools and platform advancements that improve scalability, cost efficiency, resilience, and standardization.
- Manage incident response processes and drive root-cause analysis, operational readiness, and continuous improvement across supported software platforms.
- Own vendor and cloud cost management, ensuring efficient and secure use of cloud resources.
Requirements
- 7-10+ years of experience in DevOps, infrastructure, software operations, or platform engineering, with significant experience leading technical teams.
- Experience managing DevOps engineers who support commercial software products, SaaS platforms, or customer-facing application environments.
- Strong hands-on background with cloud platforms, especially AWS, as well as infrastructure as code, CI/CD, observability, and container or serverless operating models.
- Demonstrated experience embedding security, compliance, and operational resilience into infrastructure lifecycle management and software delivery pipelines.
- Hands-on experience with observability platforms such as Datadog or CloudWatch for monitoring, alerting, and performance management.
- Proven track record of scaling and developing a DevOps or platform team, including hiring, coaching, org design, prioritization, and maturing operational processes.
- Experience leading teams through production incidents, operational reviews, root-cause analysis, and continuous improvement.
- Excellent communication skills, with the ability to translate technical strategy, operational risk, and product support needs for technical and non-technical stakeholders.
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
- Location: Local, driving distance to our Westbrook, Maine headquarters with a flexible hybrid requirement of only 8 days per month on site. Alternatively, we will consider those in NH or MA that can visit less often.
Skills
- Experience supporting veterinary software, healthcare, diagnostics, regulated technology, or other mission-critical product environments.
- Familiarity with cost management, FinOps tooling, and multi-cloud environments.
Benefits
- Health / Dental / Vision Benefits
- Day-One 5% matching 401k
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Pay
Base annual salary target: $150000 - $170000 (yes, we do have flexibility if needed). Opportunity for annual cash bonus and yearly equity award.
Schedule section:Schedule
Local, driving distance to our Westbrook, Maine headquarters with a flexible hybrid requirement of only 8 days per month on site. Alternatively, we will consider those in NH or MA that can visit less often.
We must ensure we didn't repeat any content. Check we included all substantive info: - Intro paragraph included in About the role. - Responsibilities list included all bullet points. - Requirements list includes all bullet points except location. - Skills includes nice-to-have. - Benefits includes health/dental/vision, 401k, additional benefits. - Pay includes base salary target and bonus/equity. - Schedule includes location/hybrid. We omitted the line "Opportunity for annual cash bonus and yearly equity award" placed in Pay. Good. We omitted "What You Can Expect From Us" heading; we split into Benefits and Pay. We omitted "Why IDEXX?" and the rest (purpose, culture, EEO). Those are boilerplate? The "Why IDEXX?" is promotional but maybe considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. "Why IDEXX?" is not exactly legal but could be considered marketing fluff; but it's substantive? It describes mission and culture. Might be considered boilerplate? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The "Why IDEXX?" paragraph includes mission, purpose, customers, workforce, culture, etc. That seems substantive about company. However the instruction also says remove EEO/equal-opportunity/scam-warning boilerplate. This is not EEO. It's more about company. Might be okay to keep? But we have limited headings; we could add an "About IDEXX" section but not in allowed headings list. The allowed headings are limited to those eight. We could put it under About the role? But that's already about role. Could we add anotherlike "About IDEXX"? Not allowed per instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples, not exclusive? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should not add other headings. So we must fit content into those sections. The "Why IDEXX?" could be placed under About the role as additional paragraph. That would be okay. Thus we can append to About the role paragraph the "Why IDEXX?" content. Let's incorporate: After the initial paragraph, add another paragraph describing purpose etc. We must not repeat job title as heading. Already fine. Now ensure we didn't include any boilerplate like "IDEEEX values a diverse workforce..." that's EEO. That's boilerplate; we must remove. Also the final lines about equal opportunity employer etc. Remove. Thus final HTML:
About the role
IT accelerates the success of IDEXX employees and customers by providing scalable and innovative solutions and leadership. We are a global organization that supports all technology needed