Senior Manager, DashMart Growth & Pricing - Strategy & Operations
About The Team
The DashMart Growth team is responsible for accelerating consumer growth across DoorDash's first-party retail business. We own the strategies that drive customer acquisition, retention, order frequency, and long-term profitability by partnering across Product, Engineering, Analytics, Finance, Operations, Marketing, and Business Development.
Within DashMart, this role will focus on our DashMart Fulfillment Services business. DashMart Fulfillment Services (DFS) transforms DashMart from a standalone retailer into the fulfillment platform powering merchant ecommerce on and off DoorDash. DFS enables traditional grocers to accelerate toward best-in-class quality and economics while giving consumers faster, higher-quality delivery from the brands and selection they already trust.
About The Role
As Senior Manager on our DashMart Strategy & Operations team, you will define and lead DashMart's pricing strategy across our consumer businesses, including DashMart and DashMart Fulfillment Services. You will own the strategic roadmap for pricing and affordability, partnering closely with Product, Engineering, Finance, Analytics, Operations, Marketing, and Business Development to identify opportunities that improve customer value, accelerate growth, and strengthen unit economics.
- You will own DashMart's pricing strategy and roadmap, identifying opportunities across pricing architecture, affordability, promotions, fees, and merchandising to drive customer growth while balancing profitability.
- You will use a data-driven approach to develop pricing frameworks that support different customer missions—from convenience and top-up grocery to weekly stock-up—and evolve our pricing approach as our business expands.
- You will translate strategy into execution by working across Product, Engineering, Finance, Analytics, Operations, and Business Development to launch new pricing capabilities and scale successful programs.
- You will serve as the cross-functional leader for pricing, aligning executive stakeholders around recommendations and balancing customer experience, merchant relationships, operational complexity, and financial outcomes.
- You will create repeatable pricing playbooks, operating rhythms, dashboards, and decision frameworks that enable DashMart to make faster, higher-quality pricing decisions as the business grows.
Qualifications
- You have 8+ years of experience in Strategy & Operations, management consulting, growth, pricing, marketplace strategy, or a related analytical function.
- You are analytical. You have deep analytical skills and are comfortable working with large datasets using SQL and BI tools.
- You are AI native. You're AI-forward and leveraging automation, LLMs, and emerging technologies to accelerate analysis, improve decision-making, and increase team leverage.
- You have a systems-first mindset. You have a strong product mindset and know how to partner effectively with Product and Engineering teams.
- You are entrepreneurial. You thrive in ambiguity and enjoy building new capabilities from scratch. You combine strategic thinking with operational excellence and aren't afraid to dive into the details when needed.
- You are a leader. You have experience managing and developing high-performing teams.
- You have a completed Bachelor’s Degree & ideally an MBA. Concentrations in business, economics, mathematics, computer science or marketing are preferred.