Senior Manager, Cyber Security Operations Center

About the role

The Senior Manager, Cyber Security Operations Center (SOC) oversees 24/7 global security monitoring, threat detection, and incident response across Digital Realty’s IT, OT, cloud, and product platform environments. This role drives operational excellence within a high-tempo global SOC, balancing decisive incident response with long-term detection engineering, automation, and program maturity while building and mentoring a world-class security operations team.

Responsibilities

• Lead day-to-day operations of a 24x7 global SOC using follow-the-sun and fusion center operational models.
• Oversee real-time monitoring, triage, escalation, and resolution of security events across enterprise IT, OT, cloud, and edge platforms.
• Direct major cyber incident response efforts end-to-end, coordinating containment, eradication, recovery, and post-incident analysis.
• Own and continuously optimize SOC tooling including SIEM, SOAR, EDR/MDE, NDR, vulnerability management, and case management platforms.
• Drive detection engineering, threat hunting, and intelligence integration to improve alert quality and adversary visibility.
• Partner cross-functionally with IT, OT, Product, Legal, Compliance, Risk, and Operations during high-impact incidents.
• Own SOC KPIs including MTTD, MTTR, detection coverage, and alert fidelity, reporting outcomes to executive leadership.
• Lead the SOC technology modernization roadmap including automation, enrichment, and machine-assisted detection capabilities.

Requirements

• 8–12+ years of cybersecurity experience with at least 5 years in security operations or incident response leadership roles.
• Deep technical expertise across SIEM/SOAR, EDR, NDR, cloud security monitoring, and log analytics platforms.
• Strong working knowledge of Microsoft security tools and ecosystem.
• Proven experience managing significant cyber incidents in complex, global environments.
• Solid understanding of IT, OT, and cloud architectures and operational risk.
• Experience aligning SOC operations with regulatory and compliance frameworks including NIST, ISO 27001, SOC 2, NIS2, DORA, PCI, SOX, and GDPR.
• Demonstrated success building, scaling, and mentoring high-performing global security teams.

Qualifications

• Professional certifications such as CISSP, CISM, or GIAC strongly preferred.

Skills

Hands-on technical and people leadership skills, strong communication and collaboration abilities, ability to manage multiple priorities, and a passion for cybersecurity.

Benefits

• Medical, dental, vision, life, and AD&D insurance.
• 401(k) match.
• Disability benefits.
• Wellness and education benefits.
• Employee stock purchase plan.
• Paid time off.
• Holidays.

Pay

$135,000 to $165,000.

Schedule

Hybrid