Senior Manager, Cyber Security Operations Center
About the role
The Senior Manager, Cyber Security Operations Center (SOC) oversees 24/7 global security monitoring, threat detection, and incident response across Digital Realty’s IT, OT, cloud, and product platform environments. This role drives operational excellence within a high-tempo global SOC, balancing decisive incident response with long-term detection engineering, automation, and program maturity.
Responsibilities
- Lead day-to-day operations of a 24x7 global SOC using follow-the-sun and fusion center operational models.
- Oversee real-time monitoring, triage, escalation, and resolution of security events across enterprise IT, OT, cloud, and edge platforms.
- Direct major cyber incident response efforts end-to-end, coordinating containment, eradication, recovery, and post-incident analysis.
- Own and continuously optimize SOC tooling including SIEM, SOAR, EDR/MDE, NDR, vulnerability management, and case management platforms.
- Drive detection engineering, threat hunting, and intelligence integration to improve alert quality and adversary visibility.
- Partner cross-functionally with IT, OT, Product, Legal, Compliance, Risk, and Operations during high-impact incidents.
- Own SOC KPIs including MTTD, MTTR, detection coverage, and alert fidelity, reporting outcomes to executive leadership.
- Lead the SOC technology modernization roadmap including automation, enrichment, and machine-assisted detection capabilities.
Requirements
- 8–12+ years of cybersecurity experience with at least 5 years in security operations or incident response leadership roles.
- Deep technical expertise across SIEM/SOAR, EDR, NDR, cloud security monitoring, and log analytics platforms.
- Strong working knowledge of Microsoft security tools and ecosystem.
- Proven experience managing significant cyber incidents in complex, global environments.
- Solid understanding of IT, OT, and cloud architectures and operational risk.
- Experience aligning SOC operations with regulatory and compliance frameworks including NIST, ISO 27001, SOC 2, NIS2, DORA, PCI, SOX, and GDPR.
- Demonstrated success building, scaling, and mentoring high-performing global security teams.
- Professional certifications such as CISSP, CISM, or GIAC strongly preferred.
Qualifications
A professional certification such as CISSP, CISM, or GIAC is strongly preferred.
Skills
- Technical expertise across SIEM/SOAR, EDR, NDR, cloud security monitoring, and log analytics platforms.
- Strong working knowledge of Microsoft security tools and ecosystem.
- Experience managing significant cyber incidents in complex, global environments.
- Understanding of IT, OT, and cloud architectures and operational risk.
- Experience aligning SOC operations with regulatory and compliance frameworks including NIST, ISO 27001, SOC 2, NIS2, DORA, PCI, SOX, and GDPR.
- Success building, scaling, and mentoring high-performing global security teams.
Benefits
This role includes health and safety measures, comprehensive benefits, and a competitive compensation package. Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
Pay
$135,000 to $165,000 per year.
Schedule
Hybrid schedule available.