Senior Manager-Control Management

Responsibilities

• Support the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)
• Manage the support of the development of operational risk framework to enable effective risk management and decision making in the BU
• Manage specific risk and controls governance forums for US Consumer Services, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums
• Support development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs
• Facilitate the understanding and use of the risk governance framework across BUs through regular communication
• Lead implementation of key areas training initiatives that align with Operational Risk Management
• Manage processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials
• Support sharing insights, better practices, themes, etc. across the enterprise

Qualifications

• 4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)
• Understanding of critical operational risk management lifecycle activities
• Excellent project management, communication, and interpersonal skills
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
• Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively