Senior Manager, Continuous Improvement
Quest Diagnostics · Tampa, FL · Today
Full-time
Responsibilities
- Lead creation and implementation of Lean Toolkit (Std Work, DMS, Problem Solving, Kaizen, VSM).
- Be an expert at leading front-line teams at implementing DMS, Model Lines, Problem Solving, Kaizen events.
- Lead multiple complex Lean projects through all stages of charter, prework, implementation, and sustainment.
- Engage with senior leadership and teams to adopt Lean Business System standards.
- Drive cultural transformation by promoting problem solving and empowering employee ownership of their roles in continuous improvement.
- Lead and coach teams in problem solving to identify root causes with action plans and develop a sustaining culture of continuous improvement.
- Apply change management strategies to foster successful implementation of standard work.
- Ensure compliance with regulatory requirements as well as internal standards for safety, quality, and environmental sustainability.
Qualifications
- Required: 7+ years of cross-functional roles including leadership experience directly applying Lean methodologies.
- Experience implementing a Lean Business System in a well-established continuous improvement organization such as Toyota, Danaher, GE, Emerson.
- Successfully managed project budgets.
- Proven knowledge & experience applying Lean methodologies in transactional office environments and provides real Transactional Lean examples from industry (Financial, Commercial, Service, etc.).
- Demonstrates Lean leadership at leading multiple Kaizen events to achieve operational results.
- PREFERRED: Lean expertise working in a mature Lean org: Toyota Production System, Danaher Business System, Shingijutsu Kaizen.
- Successfully led 25+ Kaizen team events of 5-days with proven impact to KPIs.
- Led teams in adopting Daily Management Systems, Model Line implementation, Problem Solving Process (A3).
About the Role
This role is responsible for leading Lean Business Transformation by developing and deploying Lean Business System standards across the organization to improve operational performance. Drive operational process rigor in Patient Services, Logistics, Laboratories and more across regions/functions.