Senior Manager, Continuous Improvement

Responsibilities

• Lead creation and implementation of Lean Toolkit (Std Work, DMS, Problem Solving, Kaizen, VSM).
• Be an expert at leading front-line teams at implementing DMS, Model Lines, Problem Solving, Kaizen events.
• Lead multiple complex Lean projects thru all stages of charter, prework, implementation, and sustainment.
• Engage with senior leadership and teams to adopt Lean Business System standards.
• Drive cultural transformation by promoting problem solving and empowering employee ownership of their roles in continuous improvement.
• Lead and coach teams in problem solving (PSP, A3, PDCA, 8-D, DIVE) to identify root causes with action plans and develop a sustaining culture of continuous improvement.
• Provide and facilitate effective professional level training on Transactional Lean concepts using Adult learning principles.
• Apply change management strategies to foster successful implementation of standard work.
• Support IT system and AI improvements to simplify end-user workflows.
• Ensure compliance with regulatory requirements as well as internal standards for safety, quality, and environmental sustainability.

Qualifications

• 7+ years of cross-functional roles including leadership experience directly applying Lean methodologies.
• Experience implementing a Lean Business System in a well-established continuous improvement organization such as Toyota, Danaher, GE, Emerson.
• Successfully managed project budgets.
• Proven knowledge & experience applying Lean methodologies in transactional office environments and provides real Transactional Lean examples from industry (Financial, Commercial, Service, etc.).
• Demonstrates Lean leadership at leading multiple Kaizen events to achieve operational results.

About the Role

This role is responsible for leading Lean Business Transformation by developing and deploying Lean Business System standards across the organization to improve operational performance. Drive operational process rigor in Patient Services, Logistics, Laboratories across regions/functions. Develop Lean project roadmaps to improve productivity and costs across operational business processes and sub-processes. Lead local teams and kaizen events in applying lean principles across multiple functions to transform the organization as a continuous improvement culture.