Senior Manager, Compliance - Policy, Standards and Training

Key Responsibilities

• Own planning, prioritization, and execution for education, communications, and policy and standards initiatives.
• Cook up project plans, stakeholder engagement, risks, dependencies, and implementation activities.
• Develop reporting, metrics, and recommendations to demonstrate program effectiveness, adoption, and opportunities for continuous improvement.
• Translate regulatory requirements, policies, and standards into practical training, communications, and learning resources.
• Deliver clear, actionable communications that support compliance priorities, education programs, and policy and standards updates.
• Evaluate feedback, data, and engagement insights to improve understanding, adoption, and sustained behavior change.
• Support the policy and standards lifecycle, including planning, review, approval, implementation, and maintenance.
• Maintain governance documentation, reporting, and evidence required to support oversight, audit, and regulatory expectations.
• Partner with stakeholders to assess impacts, plan for change, drive implementation, and promote consistency across compliance policies and standards.

Success-Enabling Skills

• Strategically plans and executes initiatives by managing priorities, risks, dependencies, and outcomes across multiple initiatives.
• Communicates and influences stakeholders through clear, actionable messages and trusted partnerships.
• Applies compliance, risk, and governance knowledge to ensure policies, standards, training, and communications are effective, consistent, and aligned with regulatory expectations.

Required Qualifications

• Bachelor's degree or equivalent experience.
• Experience in compliance, risk, governance, communications, learning, change management, or a related field.
• Strong project management and organizational skills, with the ability to manage multiple priorities and dependencies.
• Excellent written and verbal communication skills, with the ability to simplify complex topics for diverse audiences.
• Proficiency with Microsoft Office applications, including Word, PowerPoint, Excel, and SharePoint.

Preferred Qualifications

• Experience in financial services or another highly regulated industry.
• Experience supporting compliance education, communications, policy and standards governance, or regulatory implementation initiatives.
• Demonstrated ability to influence stakeholders and drive results in a cross-functional environment as an individual contributor.