Senior Manager, Commercial Operations
About the role
About Our Client: The organization operates commercially deployed humanoid robots designed to work alongside human teams in warehouses, manufacturing facilities, and distribution centers. These robots address the challenge of automating physically demanding and repetitive tasks to allow workers to focus on higher-value work. With established safety standards and deployment data, the organization advances automation technology that enhances human productivity.
About the Opportunity: The Senior Manager, Commercial Operations will design and lead the development of the commercial infrastructure essential for scaling the commercial organization. This role is responsible for establishing operational models, processes, and systems that enable consistent execution and deliver a superior customer experience from contract signing through deployment and ongoing service.
Responsibilities
- Own the end-to-end Quote-to-Cash (Q2C) process, defining