Senior Manager / Client Success (US Federal)

Responsibilities

• Manage the delivery of assigned client accounts, ensuring service levels are met or exceeded.
• Work closely with Account Delivery Managers and Associates to ensure efficient account operations.
• Cultivate and maintain relationships with clients to understand their needs and goals and how DXC’s various offerings can address them.
• Assist in budget management and cost control for the accounts.
• Collaborate with senior leadership to define and track key performance metrics.
• Stay informed about industry trends and assess how they impact account strategies.
• Address and resolve account-related issues and escalate as necessary.
• Provide regular status updates on account performance.

Requirements

• Bachelor's degree in a technical or business-related discipline. (Advanced degree is a nice to have but not required)
• 15 years relevant experience
• Active PMP or PgMP
• Active SECRET Clearance
• Must be located in the DC Metro Area and be prepared to be onsite as required.

Qualifications

• AI/ML Certifications
• Other relevant technical certifications
• Experience managing program portfolios

Benefits

• Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $137,900 – $256,100.
• Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

Pay

• A reasonable estimate of the current compensation range for this position is $137,900 – $256,100.

Schedule

• Full-time