Senior Manager - Client Services

For US Candidates (except California)

Infosys BPM Limited, its parent, subsidiaries, associates and affiliated companies (collectively referred to as “Infosys”, “us”, “we”) are committed to process your Personal Data in accordance with the privacy laws of your jurisdiction.

• What Personal Data Elements are Collected:
• Mandatory: First name, last name, city, country, state/region/province, zip/postal code, email id, Mobile phone (including country code), home phone (including country code), educational information (including degrees, certificates, and licenses), Work experience (including Company Name, start date, end date, Job title), Resume, skills, notice period required to serve in the current organization (in months), Past employment with Infosys BPM Limited, its parent, subsidiaries, associates and affiliated companies and if yes- employee number, subjected to any contractual restrictions including non-competition or other obligations that could prevent you from working for Infosys BPM Limited, its parent, subsidiaries, associates and affiliated companies (including current and prior employer restrictive covenants), are you open to travel and to relocation, desired salary in your next position, how did you hear about us, other relevant training or professional qualifications or work related skills, Ethnic origin, Race, Gender, Veteran Status, Disability Disclosure.
• For conducting psychometric assessments: your email IDs and Names are shared with our service provider to create accounts and generate reports based on your assessment that you will be taking at such third party’s portal.
• Optional data elements: Middle name, Address, Cover letter, web address, work phone, secondary mobile phone, graduation year, Degree Type, GPA, Work Responsibilities at previous company, percentage of travel (if you are open to travel).
• For Shortlisted candidates: Passport details, details pertaining to background checks and PR details including details pertaining to visa/work permit processing as required by Immigration Authorities.

Why We Collect Personal Data

• We process your Personal Data when it is necessary for the performance of a contract to which you are the party or in order to take steps at your request prior to entering into a contract. This applies in any case where we provide services to you pursuant to a contract. If you do not provide the Personal Data that we need in order to provide our services, we will not be able to provide our services to you. We process your Personal Data for the performance of a contract in the following circumstances:
• To assist in the recruitment, selection and other associated processes.
• To carry out various employer related activities if you are selected to join the organization.
• To perform background verification by our authorized vendor.
• For conducting psychometric assessment involving automated decision-making including profiling to filter best suited candidates for Infosys roles.
• To enable us to ensure that we are compliant with any applicable labor and/or other relevant laws.
• For trainings as part of apprentice program (if applicable).

Access and Disclosure of Personal Data

• Your Personal Data will be accessible to certain authorized data recipients for the above Processing of Personal data may include but not be limited to the following:
• Internal recipients within Infosys BPM Limited, its parent, subsidiaries, associates and affiliated companies such as Human Resources, Finance, Facilities, Immigration, Travel, Project Delivery Units, Infosys IT (IS, Computers and Communications Division), Hiring Mangers, Units/Org Leadership.
• Infosys authorized service providers or vendors who provide services to Infosys.
• Government Bodies including statutory, regulatory authorities, law-enforcement agencies (where applicable).
• Auditors (internal/external).
• Infosys’ Clients (where applicable) based contractual obligations.
• Any other parties expressly or impliedly authorized by you for receiving such disclosures.

Data Security

• Infosys adopts reasonable and appropriate security practices and procedures including administrative, physical security, and technical controls in order to safeguard your Personal Data.

Data Retention

• Personal Data will not be retained for a period more than necessary to fulfill the purposes outlined in this Notice unless a longer retention period is required by law or for directly related legitimate business purposes.

Contact your Local Data Protection Authority (as per applicable DP Laws)

• If you are unhappy with how we safeguard your personal data, you have the right to bring a complaint to your local data protection authority.

Contact your Data Protection Officer

• If you have any queries, comments or requests, please contact our data protection officer, Srinivas P via email: privacy@infosys.com.

Disclaimer

• You acknowledge that any personal information that you share about your dependents or other data subjects is shared by you only after seeking consent from the person to whom the personal data belongs.
• If you want to opt out and do not want Infosys to contact you in future, please send an email to privacy@infosys.com. Emails sent to any other email address may not be considered for honoring opt-out request.

For California Candidates

This Privacy Notice for California Residents applies to [job applicants, employees, subcontractors, visitors, users, and others] who reside in the State of California (“you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice. If any provision below conflicts with a legal requirement, then we will comply with the applicable law.

• Personal data elements collected/processed:
• We may collect and use the following categories of Personal Information about you to manage your employment:
• Contact information: such as your name, home and work address, personal and work telephone numbers, personal and work email addresses..
• Job-related information and qualifications: such as position applied for, previous job roles, work location, education, qualifications, certificates, licenses, salary information, work related skills, work experience and any other information you choose to provide in your resume.
• National identification information such as SSN Number , Passport details, any visa or other right to work, PR details pertaining to visa/work permit.
• Details pertaining to Background Checks
• Equal opportunities monitoring information: such as your ethnicity, religion, gender, veteran status, disability check.

Additional Purposes for Using Personal Information

• In addition to the uses set forth above, Infosys may use and share the categories of Personal Information identified:
• To comply with applicable legal and regulatory requests and obligations (including investigations)
• To establish or defend legal claims and allegations
• For internal management on status updates between authorized users
• For security or the prevention, detection, or investigation of fraud, suspected or actual illegal activity, violations of company policy or rules, or other misconduct.
• To seek advice from lawyers, auditors, and other professional advisers in even any legal claims and allegations.

No Selling

• We do not sell any Personal Information to any third party and the platform provider is also committed to the same principle.

Sharing Personal Information

• Your Personal Data will be accessible to certain authorized data recipients for the above Processing of Personal data may include but not be limited to the following:
• Internal recipients within Infosys BPM Limited, its parent, subsidiaries, associates and affiliated companies such as Human Resources, Finance, Facilities, Immigration, Travel, Project Delivery Units, Infosys IT (IS, Computers and Communications Division), Hiring Managers, Units/Org Leadership.
• Infosys authorized service providers or vendors who provide services to Infosys.
• Government Bodies including statutory, regulatory authorities, law-enforcement agencies (where applicable).
• Auditors (internal/external).
• Infosys’ Clients (where applicable) based contractual obligations.
• Any other parties expressly or impliedly authorized by you for receiving such disclosures.

Data Security

• Infosys adopts reasonable and appropriate security practices and procedures including administrative, physical security, and technical controls in order to safeguard your Personal Data.

Data Retention

• Personal Data will not be retained for a period more than necessary to fulfill the purposes outlined in this Notice unless a longer retention period is required by law or for directly related legitimate business purposes.

Contact your Local Data Protection Authority (as per applicable DP Laws)

• If you are unhappy with how we safeguard your personal data, you have the right to bring a complaint to your local data protection authority.