Senior Manager, Client Insights (Hybrid: Pine Brook, NJ)

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

About the role

This is a client-facing role providing dedicated support for Opella Consumer Healthcare’s vitamins subsidiary. You’ll help the client evaluate drivers of business performance, opportunities for growth, and contribute to thought leadership in the Vitamins space. The role includes some training and operational responsibilities and requires travel on-site at the client office in Pine Brook, NJ approximately 2-3 times a month.

Responsibilities

• Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.
• Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
• Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
• Maintain Industry Expertise: Stay current on trends in OTC to position Circana as a thought leader and trusted advisor.
• Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
• Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
• Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
• Support Innovation and Feedback: Provide market feedback to internal teams to help refine offerings and contribute to product development.

Requirements

• 2+ years of experience working with syndicated data such as Circana/IRI, NielsenIQ, or similar platforms in analytics, category management, or related fields.
• Familiarity with tools such as Unify, Tableau, Power BI, or similar visualization platforms.
• Advanced skills in Microsoft PowerPoint and Excel.
• Experience supporting marketing, sales, or strategy within a CPG company or comparable environment.
• Demonstrated ability to translate data into compelling, actionable insights.
• Flexibility to be on-site with the client if needs arise (i.e., in-person training) approximately 1 day per week.

Critical Sales Skills

• Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and context.
• Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

Circana Behaviors

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of choices.
• Center on the Client: Relentlessly adding value for customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

Primarily remote, with on-site travel to the client office in Pine Brook, NJ approximately 2-3 times a month.

Pay

The salary range for this role is $85,000 to $100,000. This job is also eligible for bonus/incentive pay.

Benefits

• Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.