Senior Manager- Client Accounting Services

Position Summary

The Senior Manager will serve as a resource for the team for strategic direction and guidance, as well as technical support and identification of areas for process improvement. They will contribute to the Client Accounting Service’s Portfolio Management team by identifying key issues and crafting proactive solutions. They will be forward-thinking, logical, creative, process-driven, autonomous leaders that are not afraid to roll up their sleeves to help the team get the job done. They will execute strategy and be future thinking with close attention to detail and follow-through on projects. They will give frequent feedback to both team members and clients and must lean into and navigate tough conversations in an effective, tactful manner.

Responsibilities

• Analyzing, developing, and working with client teams to implement financial and operational infrastructure for clients in the outsourcing space
• Distingushing technical or project management guidance efficiently and communicating effectively to staff and clients
• Developing and mentoring Sikich team members
• Managing client relationships and being a brand ambassador for Sikich
• Keeping portfolio management leadership abreast of operational health (client issues, team development, etc.) and adequately presenting solutions or action plans in a proactive manner
• Designing and vetting solutions related to team or client issues, and executing through completion with minimal guidance or consensus-building
• Enhancing Sikich processes and ideating continuous improvement to enhance Sikich operational and functional maturity
• Preparing Sikich internal stakeholders ahead of semi-annual Partnership Reviews for assigned clients. This includes, but is not limited to, maintaining sufficient operational awareness within assigned client portfolio through weekly and monthly interactions with project leads, and clients.
• Leverage emerging technologies, automation, and artificial intelligence (AI) tools to improve operational efficiency, enhance client service delivery, identify process optimization opportunities, and drive innovation across client engagements and internal CAS operations

Qualifications

• Minimum 10 years of experience required
• Prior consulting experience with proven ability to manage multiple client service teams and client relationships
• Bachelor’s degree in a business-related field (degrees focusing on accounting or finance preferred)
• Ability to achieve desired results by holding others accountable and leading teams
• Mastery of Microsoft Excel and PowerPoint required
• Excellent written and verbal communication skills, especially with discussing technical concepts and distilling them into actionable steps for your team and/or clients
• Self-starter, creative problem solver, and thrives under limited supervision
• Strong analytical, organizational, and project management skills
• Proven track record of improving financial and operational processes, preferably with growth-stage companies
• Ability to adapt to a changing working environment, pivoting with new priorities, communicating change effectively, and driving alignment in execution with your teams and clients
• Proven ability to evaluate, adopt, and utilize emerging technologies, including artificial intelligence (AI) and automation tools, to enhance business processes, improve decision-making, and drive operational efficiency

About Sikich

Sikich offers the public and private sectors a diverse platform of professional services across consulting, technology and compliance. Highly specialized and hands-on teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically and thoughtfully designed to help our clients, teams, and communities accelerate success.

Sikich Total Rewards

• Competitive compensation and insurance options
• Wellness programs and a flexible time off policy
• Parental bonding leave program
• Tuition reimbursement
• Employee referral bonus program
• Client referral bonus program
• Pet insurance
• FORCE – Sikich community volunteer program

Equal Opportunity Employer

Sikich is an Equal Opportunity Employer M/F/D/V. Sikich practices in an alternative practice structure in accordance with the AICPA Professional Code of Conduct and applicable law, regulations, and professional standards.