Senior Manager, Chief Engineer, NA

About the role

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Position Overview

This position will be based on-site in one of our data center campuses in Phoenix, AZ. The Senior Manager, Critical Facilities will be responsible for the strategic oversight and operational excellence of multiple data center campuses or a large-scale Tier III facility. This role ensures the continuous, uninterrupted operation of all critical infrastructure and leads a team of managers, engineers, and technicians in delivering best-in-class service, reliability, and safety. The Senior Manager will report to the Director of Operations and collaborate closely with Engineering, Security, and IT teams to align facility operations with business goals.

Essential Job Functions

• Provide strategic leadership and oversight of critical facility operations across one or more data center campuses
• Ensure 24/7/365 operational readiness and system reliability, with a focus on zero downtime
• Lead and develop a team of Managers, Chief Engineers, and Supervisors, fostering a culture of accountability and continuous improvement
• Oversee all aspects of preventive and corrective maintenance, commissioning, and emergency response planning
• Collaborate with internal stakeholders to align facility operations with business continuity, compliance, and sustainability goals
• Drive operational excellence through data analysis, performance metrics, and continuous improvement initiatives
• Manage vendor relationships, contracts, and service level agreements to ensure quality and cost-effectiveness
• Develop and manage operating and capital budgets, including forecasting, procurement, and cost control
• Ensure compliance with all regulatory, environmental, and safety standards, including OSHA and EPA guidelines
• Lead incident response and root cause analysis for critical events, ensuring timely resolution and documentation
• Oversee the development and implementation of SOPs, MOPs, and EOPs across all sites
• Represent facilities operations in executive-level meetings, audits, and strategic planning sessions
• Perform additional duties as assigned by Management

Job Requirements

• Minimum 12 years of experience in mission-critical facilities (electrical, mechanical, or HVAC), with at least 5 years in a leadership role
• Proven experience managing large teams and complex operations across multiple sites or large-scale facilities
• Deep understanding of Tier III/IV data center infrastructure, including UPS systems, generators, chillers, CRACs, BMS, and electrical distribution
• Strong financial acumen with experience in budget development, capital planning, and cost management
• Exceptional communication and leadership skills, with the ability to influence cross-functional teams and executive stakeholders
• Advanced technical writing skills and experience developing operational documentation and training programs
• Experience with CMMS platforms and data-driven maintenance strategies
• Must successfully complete a background check and drug screen
• Ability to stand 1/3 – 2/3 of the time, walk 1/3 – 2/3 of the time, sit 1/3 – 2/3 of the time, climb and balance 1/3 – 2/3 of the time, stoop, kneel, crouch and crawl 1/3 – 2/3 of the time, reach with hands & arms 1/3 – 2/3 of the time, use hands to type, handle & feel, use hands and arms to reach, use eyes at close and distance ranges and the ability to see color, be comfortable working in a high stress, fast paced environment with shifting priorities, be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support, and be able to lift up to 50 pounds 1/3 of the time

Additional Details

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown. We’ll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!