Manager, Chief Engineer, NA

About the role

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Responsibilities

• Oversee and supervise the efficient 24/7/365 operation of the facility equipment and systems.
• Strive toward a goal of zero downtime in operations by virtue of reliable system performance.
• Extensive customer service focus and interaction: evaluate all equipment and system operations, to include providing customers with engineering analysis, recommendations for improvement and energy efficiency methods.
• Leadership and management of all assigned personnel, to include developing/conducting performance appraisals, training plans, counseling and mentoring.
• Coordination, oversight and quality assurance supervision of maintenance and service repairs on all critical facility and building engineering systems to include (but not limited to); electrical distribution (12kv and lower), emergency diesel generators, UPS/Battery back-up systems, heating, ventilating and air conditioning systems (Chillers, CRACs, Cooling Towers, Package Units, etc.), BMS infrastructure, fire prevention as well as other electro-mechanical and control equipment throughout the data center campus.
• Utilizes the current CMMS program to administer and refine an effective preventative maintenance plan tailored to the facility.
• Coordinate the development, implementation and training of SOP/EOP/MOPs for equipment and systems throughout the data center campus.
• Manage the site Lock-out / Tag-out program, strictly adhering to OSHA regulations.
• Prepare operating and repair budgets, coordinating requirements with the Operations and Engineering Directors.
• Oversee the purchasing of parts, equipment, and services to support operations within budget. Ensure adequate spare parts are maintained to allow expeditious repairs.
• Establish and maintain periodic operational testing schedules for critical systems and equipment.
• Conduct oversight of system testing and quality assurance documentation after major system repairs and/or maintenance to ensure compliance with EPA/environmental guidelines as well as local and state regulations.
• Maintain and improve the site reliability program, identifying areas of concern that could develop into future problems.
• Develop and maintain the site training program for technicians and other staff personnel on facility equipment and systems.
• Perform other services determined necessary to maintain and operate all mission critical related infrastructure in an approved manner.

Requirements

• Minimum ten years of “hands on” maintenance/repair/installation/commissioning level experience in mission-critical facilities (mechanical and/or electrical), including experience with mission-critical infrastructure, or in a related industrial/engineering.
• At least two years of leadership/management experience - proven experience in project management, meeting deadlines, directing a maintenance department, and managing and developing staff in mission-critical infrastructure environments.
• Possess complete understanding and working knowledge of 2N Data Center/Critical Facility infrastructure, systems, operations, maintenance and emergency responses.
• Strong Technical Writing skills and experience; as well as creating, coordinating, updating and/or modifying MOP/EOP/SOPs for critical facilities equipment, to include supporting new systems and researching technical requirements.
• Excellent customer service experience with the ability and desire to engage customers at the site to explain infrastructure or engineering related concepts, methods of improvement or explaining emergency procedures.
• Strong communication skills and the ability to maintain constant interaction with supervisors and managers, as well as technicians in order to maintain awareness of critical facility activities.
• Experience developing budgets, future plans, capital investments and repair projects with management and coordinating financial requests up to the CEO level as well as training subordinates to remain within budget.
• Must be open to long hours, weekend, rotating shifts, and subject to calls during hours away from plant (24/7).

Qualifications

• Open to relocation.

Skills

• Technical writing
• Project management
• Customer service
• Leadership
• Technical troubleshooting
• CMMS administration
• Emergency response planning
• Facility maintenance
• Lock-out/tag-out procedures
• Budget management
• Training and development

Benefits

• Medical, dental, and vision coverage
• Life and AD&D insurance
• Short and long-term disability coverage
• Paid time off
• Employee assistance program
• Participation in a 401(k) program with company match

Pay

Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

Schedule

This position is onsite at one of our data centers in New Albany, OH. The Manager, Chief Engineer will be responsible for continued and uninterrupted operation of raised floor 24-7-365 in a large Tier III data center campus to include all equipment and spaces up to the PDU at the customer level.

Benefits

• Company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

Contact Information

If you're interested, we encourage you to apply soon—we’re excited to find the right person and will keep the role open until we do!