Senior Manager, Channel Management

About the role

We're looking for a Senior Manager, Channel Management on the Commercial Operations & Channel Management team to help us expand what's possible for patients with serious diseases. Reporting to the Director, Distribution & Channel Management, the role will perform key operational functions that support the compliant and efficient movement of pharmaceutical products. This role will be responsible for interacting with the third-party logistics provider (3PL) and Specialty Distributor(s), ensuring Drug Supply Chain Security Act (DSCSA) compliance, and partnering with Quality Assurance for Change Controls, Change Actions, and related responsibilities.

Responsibilities

• Serve as the primary contact for daily 3PL operations, including warehousing, fulfillment, and distribution of pharmaceutical products.
• Maintain 3PL performance against Service Level Agreements (SLAs, e.g., order accuracy, shipping timelines, inventory accuracy).
• Collaborate with internal teams (Quality Assurance, Regulatory Affairs, Supply Chain & Logistics) and 3PL to ensure product integrity, temperature control compliance, and adherence to Good Distribution Practices (GDP) and GXP requirements.
• Manage purchase orders and reconcile invoices for compliance and payment.
• Ensure compliance through the US commercial product distribution network from 3PL to downstream trading partners.
• Perform role-specific Computer System Validation and Change Control.
• Investigate and resolve DSCSA exceptions including regulatory requirements, non-binding recommendations, and industry-proposed best practices.
• Work collaboratively with contracted consultants and service providers.
• Perform Distribution & Channel Management Change Controls, Change Actions, and related responsibilities.

Requirements

• Proven experience managing 3PL relationships and driving performance.
• Strong knowledge of DSCSA.
• Working knowledge of pharmaceutical state licensing requirements and compliance protocols.
• Exceptional organizational, communication, and problem-solving skills.
• Demonstrated strong written and verbal communication skills.
• Proven mindset of proactive continuous improvement.

Qualifications

• Bachelor's degree in supply chain, business, economics, or a related field.
• 5+ years of experience in pharmaceutical operations, logistics, or distribution.

Skills

• Experience in GMP - GXP pharmaceutical distribution operations.
• Knowledge of DSCSA.
• Understanding of pharmaceutical state licensing requirements and compliance protocols.
• Strong organizational, communication, and problem-solving skills.
• Proven ability to manage external partners and drive operational performance.

Benefits

• Comprehensive medical, dental, and vision coverage and mental health support.
• Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration.
• 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance.
• Employee Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities.
• Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back.

Pay

$124,000.00 - $161,000.00 Annual

Schedule

Remote

Contact

To apply, visit Insmed's website.