Senior Manager, Carrier Strategy & Performance

About the role

Veho seeks a Senior Manager, Carrier Strategy & Performance to lead the logistics function from reactive to proactive, performance-driven excellence. Reporting to the Director of Transportation, this role will focus on strategic sourcing and vendor management, ensuring that Veho's logistics strategies are executed with precision, cost-efficiency, and reliability.

The Ideal Candidate

• 7+ years of hands-on experience in logistics, with a strong emphasis on carrier procurement, vendor management, and contract negotiation.
• Proven track record of developing comprehensive scorecards and managing underperforming partners through formal contract performance reviews.
• Experience designing and implementing multi-complex transportation strategies that integrate various tiers of providers and service levels to optimize a national footprint.
• Expertise in sourcing, vetting, and high-stakes rate negotiations across a diverse array of service models and logistics vendors.
• Deep understanding of DOT regulations, safety ratings, and insurance requirements (Cargo, GL, Auto) for both carriers and brokers.
• Advanced skills in Google Sheets/Excel to perform "Deep Dives" into network-level data, vendor spend, and service trends.
• Experience in leading and developing a team of specialists focused on network health.

What You’ll Do

• Strategic Sourcing & Onboarding: Actively source, vet, and onboard a diverse portfolio of carriers, brokers, and logistics vendors. Build a "bench" of high-quality capacity to support Veho's rapid expansion.
• Execute Multi-Complex Transportation Strategies: Design and manage sophisticated routing and capacity plans that leverage diverse provider types to ensure seamless package flow across a high-growth network.
• Drive Vendor & Carrier Accountability: Design and implement a robust Performance Management Framework. Track and hold all partners accountable to specific KPIs, including On-Time Performance (OTP).
• Lead Strategic Business Reviews: Facilitate Monthly and Quarterly Business Reviews (MBRs/QBRs) with key vendors and carriers to discuss performance trends, address systemic service failures, and align on future growth.
• Network Optimization: Proactively identify "at-risk" segments within the transportation strategy. Perform root-cause analysis on service issues and implement timely resolutions, including re-sourcing capacity when a partner fails to meet standards.
• Manage Compliance & Risk: Oversee a rigorous vetting process (NDAs, RFIs, DOT safety scores) to ensure all partners consistently exceed our safety, security, and insurance requirements.
• Cost & Contract Management: Build a comprehensive partner database to support competitive bidding (RFPs). Ensure transportation optionality to drive down costs while maintaining high service reliability and performance standards.
• Cross-Functional Collaboration: Partner with Ground Ops, Finance, and Expansion teams to ensure vendor capabilities and carrier capacity align with real-time customer needs.