Senior Manager, Business Transformation & Intelligent Automation

ECAM is seeking a hands-on technical leader to drive business transformation through intelligent automation, AI, and modern application development within the Information Technology organization.

About the Role

This position leads the design, development, implementation, and support of intelligent automation solutions that modernize and automate operations. The successful candidate will work directly with stakeholders to identify automation opportunities, architect scalable solutions, and personally build production-ready applications that improve efficiency, reduce manual effort, and strengthen internal controls.

Responsibilities

• Design, develop, configure, test, deploy, and support automation solutions, business applications, integrations, and AI-enabled workflows.
• Build scalable solutions using Microsoft Power Platform, scripting, APIs, enterprise integrations, and other modern development technologies.
• Develop reusable automation components and technical solutions that improve business operations.
• Troubleshoot, optimize, and enhance existing applications and automation solutions.
• Produce clean, maintainable code and technical documentation aligned with IT standards.
• Develop automation solutions that eliminate manual processes and improve operational efficiency.
• Build AI-powered solutions using Microsoft Copilot, Azure AI, Power Platform, and other enterprise technologies.
• Evaluate emerging technologies and rapidly develop proof-of-concept solutions.
• Recommend and implement practical AI capabilities that deliver measurable business value.
• Partner directly with stakeholders to understand operational challenges and business requirements.
• Analyze business processes to identify automation and technology opportunities.
• Translate functional requirements into technical designs and production-ready solutions.
• Design future-state workflows that improve efficiency, accuracy, and user experience.
• Develop integrations between enterprise applications using APIs, connectors, and data services.
• Evaluate existing technologies and recommend enhancements or new solutions where appropriate.
• Participate in software evaluations, proof-of-concepts, and technology selection.
• Ensure solutions are scalable, secure, and aligned with enterprise architecture.
• Lead solution delivery from requirements gathering through development, testing, deployment, and production support.
• Manage priorities, timelines, technical documentation, and stakeholder communication.
• Coordinate with infrastructure, cybersecurity, enterprise architecture, and application support teams as needed.
• Measure and communicate the operational impact of implemented solutions.
• Ensure all solutions comply with existing IT governance, cybersecurity, compliance, and development standards.
• Monitor solution performance and continuously enhance functionality and reliability.
• Identify new opportunities to leverage automation and AI to improve Finance operations.
• Stay current on emerging technologies and recommend innovative solutions that support GardaWorld's technology strategy.
• Perform other duties as assigned.

Requirements

• Authorized to work in the United States.
• Bachelor’s degree in computer science, Information Systems, Software Engineering, Information Technology, or a related field.
• 7+ years of experience designing, developing, and implementing enterprise technology solutions.
• Demonstrated experience building workflow automations, business applications, integrations, or AI-enabled solutions.
• Experience developing solutions using Microsoft Power Platform (Power Apps, Power Automate, Power BI), Microsoft Copilot, Azure AI, or comparable technologies.
• Experience integrating enterprise systems using APIs, web services, SQL, or other integration technologies.
• Proficiency with one or more programming or scripting languages such as Python, JavaScript, SQL, or similar.
• Experience following the full software development lifecycle (SDLC), including design, development, testing, deployment, and production support.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to communicate technical concepts effectively with business stakeholders.

Skills and Competencies

• Business Process Transformation
• Enterprise Technology Strategy
• Artificial Intelligence & Intelligent Automation
• Business Analysis & Requirements Gathering
• Vendor & Technology Evaluation
• Executive Communication
• Continuous Improvement
• Cross-Functional Collaboration
• Project & Program Management
• Enterprise Solution Design
• Change Management
• IT Governance & Risk Management

Benefits

• Comprehensive medical, dental, and vision insurance plans.
• 401(k) with employer matching contributions.
• Paid time off (PTO) policy and paid holidays.
• Disability coverage and life insurance options.

Schedule

Travel: Up to 25% as needed to support business needs.

Location

Addison, TX