Senior Manager, Business Solutions and Reporting

About the role

Lead the development of comprehensive documentation, including business requirements documents, for implemented solutions, integrations, and data flows, ensuring clarity and facilitating knowledge transfer within the organization.

Proactively identify efficiencies in current processes and independently drive the design of business solutions, workflows, and integrations that enhance operational efficiency across People Services systems and platforms.

Manage and expand the use of low code/no code technology by establishing best practices and guiding the team in delivering flexible, scalable solutions with speed and agility.

Guide the resolution of complex business and technical issues, assessing implications on workflows, data integrity, and outcomes across People Services and adjacent disciplines to ensure cohesive, enterprise-aligned solutions.

Actively listen and provide constructive feedback to peers, proficiently leading discussions to gather pertinent facts, analyze information, and contribute to the design, review, and implementation of business solutions, workflows, and integrations, while fostering mutual growth and learning within the team.

Collaborate closely with cross-functional teams and business stakeholders to understand requirements, pain points, and objectives, and translate them into functional/technical specifications and solutions for our IT partners.

Proactively research and evaluate emerging technologies, AI trends, and industry best practices, bringing forward-looking recommendations that drive innovation and continuous improvement within People Services.

Requirements

Strong self-management skills, with a demonstrated ability to independently prioritize, organize, and drive personal and professional development.

Collaborate with leadership to provide strategic insights, reports, and recommendations based on data analysis and AI-driven insights.

Qualifications and Experience

• Bachelor's degree in Business Analytics, Information Technology, or Business Administration (focusing on Information Systems), or a related field.
• 10-12 years’ experience in leadership, consulting, overseeing teams in business solutions, data analytics, and integrations, preferably in a fast-paced business environment.
• Subject matter expert in business solutions, data analytics, and integrations, with advanced knowledge of adjacent disciplines including HR technology, data architecture, and AI applications, including machine learning, natural language processing, and computer vision.
• Demonstrates high emotional intelligence (EQ), with the ability to remain calm and composed under pressure while navigating complex, fast-paced environments.
• Experience with cloud-based data platforms such as Databricks (on Azure or AWS) and the ability to connect these environments to Power BI for HR reporting purposes is desirable.
• Familiarity with low code, no code, software like Quickbase, Workday, PRISM, Power BI, etc.
• Experience with data integration platforms and technologies such as API integrations, ETL processes, and data warehouses.
• Strong analytical and problem-solving skills with the ability to diagnose and propose effective solutions, operating with a high degree of independence and autonomy, requiring guidance only in the most complex or novel situations outside of core area of expertise.
• Excellent communication skills with the ability to work collaboratively in a team environment.
• Knowledge of business intelligence tools and data visualization is a plus.
• Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.

Skills

• Business Solutions
• Data Analytics
• Integrations
• Low Code/No Code Technology
• Cloud-Based Data Platforms
• Data Integration Platforms
• Analytical and Problem-Solving Skills
• Communication and Collaboration

Benefits

Health Coverage: Medical, pharmacy, dental, and vision care.

Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Paid Time Off: Flexible time off (unlimited, with manager approval), 11 paid national holidays, and 3 optional holidays.

Summer Hours Flexibility: Available for field sales and manufacturing operations and may also be limited for the capability centers.

Leaves of Absence: Medical, personal, parental, caregiver, bereavement, and military needs.

Global Shutdown: Annual Global Shutdown between Christmas and New Years Day.

Remote Work Options: Hybrid work model with at least 50% onsite at your assigned facility for some roles.

Supporting People with Disabilities: Reasonable accommodations/adjustments available upon request.

Equal Employment Opportunity: Compliance with applicable laws and regulations.

Data Privacy: Protection of personal information and compliance with data privacy policies and regulations.