Senior Manager, BDR Operations & Strategy

About the role

The Senior Manager, BDR Operations & Strategy role sits at the intersection of Business Development, Revenue Operations, GTM Systems & Data, and Sales Leadership. This role focuses on operationalizing and optimizing the systems, workflows, analytics, and processes that power Legora's global top-of-funnel sales engine.

Responsibilities

• Help design and operationalize scalable outbound and pipeline generation workflows
• Own routing, assignment, and lead/account management processes
• Support sequencing governance and outbound operational standards
• Partner closely with Business Development leadership on operational scaling and process optimization
• Help drive operational consistency across global top-of-funnel motions
• Build dashboards and reporting for top-of-funnel performance and pipeline generation
• Analyze conversion rates, productivity, pipeline quality, and sourcing performance
• Identify operational bottlenecks and opportunities for improvement
• Support forecasting and capacity planning related to pipeline generation
• Deliver operational insights to GTM leadership
• Support and optimize the outbound tooling stack, enrichment workflows, and automation infrastructure
• Partner closely with GTM Systems & Data on Salesforce workflows and architecture
• Operationalize AI-enabled outbound and prospecting workflows
• Support tooling implementation, process automation, and workflow optimization
• Maintain data quality and operational governance across systems
• Cross-functionally collaborate with Business Development leadership, RevOps, Marketing, and GTM Systems
• Support strategic initiatives tied to outbound scaling and pipeline generation
• Ensure alignment across process, reporting, and operational standards
• Act as a key operational partner to the top-of-funnel sales organization

Requirements

• 4–8+ years in: Revenue Operations, GTM Operations, Sales Operations, Growth Operations, Pipeline Generation Operations, Business Operations
• Strong analytical and problem-solving skills
• Familiarity with Salesforce and modern outbound tooling ecosystems
• Experience building and optimizing scalable operational processes
• Strong cross-functional communication and stakeholder management skills

Preferred Experience

• Experience supporting outbound sales or BDR organizations
• Experience with sequencing, routing, enrichment, and signal tooling
• Experience working with enterprise sales organizations
• Experience operating in fast-scaling global environments
• Experience supporting AI-enabled outbound workflows