Senior Manager

Roles & Responsibilities

Guide and lead team in strategic discussion and technical developments recommendations to improve quality of software solutions and supporting infrastructure to better meet users’ needs.

Drive effective cross-functional team collaboration to conceptualize technology solutions and services, leveraging data to drive original design ideas and decisions.

Drive the team toward results, help with communication and make sure the work required matches the published timeline. When it doesn’t match, make sure that planning activities occur to reset the team or the work, and feel comfortable providing next steps.

Ensure software engineering team is adhering to software development best practices to analyze, design, develop, test, and implement high quality technology solutions that meet the needs of the business. This includes alignment with IT standards, policies, and guidelines.

Implement and drive adherence to quality assurance change initiatives. Foster an environment that encourages team to continually review and improve operational improvements.

Ensure reliability and resiliency in supported technology portfolios by implementing appropriate tools and procedures to monitor, identify, and proactively remediate software stability issues before causing customer impact.

Develop complex, long-term work schedules that enable the organization to achieve its business goals. Involves coordinating and planning dependencies across multiple teams to enable prioritized delivery of initiatives across the technology portfolio.

Define and maintain a technology roadmap to facilitate application software development and ensure the development work is prioritized across both technical and business needs.

Explore and develop a detailed understanding of external developments or emerging issues and evaluate their potential impact on, or usefulness to, the organization.

Ensure the performance of skilled technical resources within the department or area of responsibility is appropriately being managed and developed through setting appropriate performance objectives for direct/indirect reports and holding individuals accountable for achieving them. Ensure appropriate corrective actions are taken, where necessary, to ensure the achievement of committed objectives.

Clearly articulate and outline the actions needed to implement the function's strategy and technology strategy within the team; explain the relationship to the broader organization's mission, vision, and values; motivate Team Members to commit to these and to do extraordinary things to achieve area goals and commitments.

Support the development and management of labor, software, and outside service budgets and work with leadership to report variances and make recommendations where necessary.

Evaluate the capabilities of Team Members within the department to identify gaps and prioritize development activities. Implement formal development frameworks within the area of responsibility.

Coach and mentor others to support the continued talent growth and development of the team.

Pay

Salary Range-$100,000-$135,000 a year

Benefits

• Discretionary Annual Incentive
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
• Family Support: Maternal & Parental Leaves
• Insurance Options: Auto & Home Insurance, Identity Theft Protection
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
• Time Off: Vacation, Time Off, Sick Leave & Holidays
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing