Senior Manager
Outback Steakhouse · Wilton Center, CT · 1 wk ago
OTHRFull-time
Position Details
With limited supervision, the Senior Manager is responsible for the daily operations of the FOH/BOH functions in a restaurant, including appearance, presentation, customer experience, and professional leadership and direction to employees.
Responsibilities
- Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Outback Steakhouse brand.
- Actively participate in the career growth of hourly team members.
- Implement effective security protocols to always ensure the ongoing safety of both our employees and guests.
- Champion our development paths for all Outbackers so that they can reach their career goals. These development paths provide the roadmaps for our internal management promotions.
- Comply with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
- Ensure the operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
- Actively take part as a member of the management team.
- Respond to guest comments and seek the opportunity to build guest count while educating and empowering other Outbackers to act in a similar capacity.
- Set excellent customer service and work examples.
- Demonstrate knowledge of the entire menu and preparation.
- Engage in community and market-related opportunities at the restaurant.
Qualifications
- Minimum 3 years of salaried restaurant management experience
- Full Casual Dining or Casual Plus environment, preferred
- Hands-on experience in both FOH and HOH
- Availability to work a flexible schedule
- Minimum 21 years of age with legal authorization to work in the United States
- Willingness to relocate within the assigned region.
- Computer skills, a plus
- Bilingual, a plus
Benefits
Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at https://bloominbrandsbenefits.com/