Senior Manager

About the role

With limited supervision, the Senior Manager is responsible for the daily operations of the FOH/BOH functions in a restaurant, including appearance, presentation, customer experience, and professional leadership and direction to employees.

Responsibilities

• Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Outback Steakhouse brand.
• Actively participate in the career growth of hourly team members.
• Implement effective security protocols to always ensure the ongoing safety of both our employees and guests.
• Champion our development paths for all Outbackers so that they can reach their career goals. These development paths provide the roadmaps for our internal management promotions.
• Comply with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
• Ensure the operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
• Actively take part as a member of the management team.
• Respond to guest comments and seek the opportunity to build guest count while educating and empowering other Outbackers to act in a similar capacity.
• Set excellent customer service and work examples.
• Demonstrate knowledge of the entire menu and preparation.
• Engage in community and market-related opportunities at the restaurant.

Qualifications

• Minimum 3 years of salaried restaurant management experience. Full Casual Dining or Casual Plus environment, preferred.
• Hands-on experience in both FOH and HOH.
• Availability to work a flexible schedule.
• Minimum 21 years of age with legal authorization to work in the United States.
• Willingness to relocate within the assigned region.
• Computer skills, a plus.
• Bilingual, a plus.

Benefits

• Medical, dental, vision, and 401k.
• Potential for bonus based on eligibility and other business factors.
• Further details around eligibility and additional benefit offerings can be found at https://bloominbrandsbenefits.com/