Senior Manager, AI and Innovation Communications

About the role

Thomson Reuters is building AI systems that transform how professionals work. Your job is to help tell that story — with precision, speed, and credibility. As Senior Manager of AI and Innovation Communications, you'll be a key executor and contributor on a fast-moving team responsible for positioning Thomson Reuters as the global technology leader in AI for professionals. You'll own significant workstreams end-to-end — from product launch communications to customer storytelling to executive content — while working closely with the Director to shape strategy and ensure consistent, high-quality output across channels.

Responsibilities

• Execute AI and innovation communications across product launches, customer stories, executive thought leadership, and partnership announcements
• Draft high-quality content across formats — press releases, blog posts, case studies, briefing documents, bylines, talking points, and sales-facing materials
• Translate AI product innovations into narratives relevant to professional audiences, with a focus on workflow transformation and business outcomes
• Work directly with product managers, engineers, and communications colleagues to develop a deep understanding of what's being built and find the story in it
• Support executive media preparation, including interview prep, briefing documents, and message development
• Build and maintain media relationships and support proactive and reactive media engagement
• Contribute to the development of repeatable playbooks and processes that help the team operate at scale and velocity
• Coordinate with marketing, product marketing, sales, and regional teams to keep messaging aligned
• Support issues management related to AI, including responsible AI messaging
• May manage one direct report or agency/contractor relationships

Requirements

You're a fit for the role of Senior Manager, AI and Innovation Communications if your background includes:

• 6–8+ years of experience in technology communications, with a strong preference for experience in B2B technology, SaaS, or enterprise software
• Work across multiple communications disciplines — product, customer, executive, and/or partnership communications
• Come from the technology sector and bring genuine intellectual curiosity about AI — you're someone who wants to understand the technology deeply, not just communicate about it
• A solid and growing understanding of AI, machine learning, or emerging technologies, and can translate complex concepts into clear, credible narratives for professional audiences
• A strong, versatile writer who can move between a press release, a byline, and a briefing document without losing quality or speed
• Understand how enterprises and professionals evaluate and adopt technology, and can write credibly to that audience
• Experience building or contributing to media relationships with technology and business press
• Comfortable operating in a fast-moving, matrixed environment where priorities shift and ambiguity is the norm
• Strong instincts for messaging and positioning, and can develop content that holds up to scrutiny
• Excited about using AI tools in your own workflows to work smarter and move faster
• Excellent written and verbal communication skills with strong attention to detail

Qualifications

Experience working in a publicly traded company is a plus