Senior Manager, Agentic AI Business Solutions

About the role

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Responsibilities

• Let’s do this. Let’s change the world! In this vital role of Neural Nexus – Agentic AI Business Solutions, Senior Manager, you will be responsible for delivering prioritized Agentic AI solutions that support Amgen’s commercial and GCCI functions. This role focuses on the full execution lifecycle—design, development, implementation, rollout, and training, ensuring solutions are deployed on time, on scope, and with measurable business value.
• You will partner closely with commercial insights, GCCI, AI&D, and technical teams to convert business needs into operational GenAI capabilities. This is a hands-on delivery role where attention to execution detail, tactical coordination, and outcome-driven mindset will be critical for success. This role is ideal for a technically strong delivery lead who thrives on driving solution deployment and enabling business teams to fully adopt GenAI capabilities.
• Flexible Commuter role to Thousand Oaks, CA office. You will work on-site 2-3 days a week.

Requirements

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborative leader with these qualifications.

• Basic Qualifications: Doctorate degree and 2 years of commercial analytics and/or operationalizing GenAI solutions experience OR Master’s degree and 4 years of commercial analytics and/or operationalizing GenAI solutions experience OR Bachelor’s degree and 6 years of commercial analytics and/or operationalizing GenAI solutions experience OR Associate’s degree and 10 years of commercial analytics and/or operationalizing GenAI solutions experience OR High school diploma / GED and 12 years of commercial analytics and/or operationalizing GenAI solutions experience
• Preferred Qualifications: Bachelor’s degree and 6+ years of experience in commercial analytics and/or operationalizing GenAI solutions. Strong track record of executing complex AI/ML delivery initiatives—especially GenAI agents or copilots that automate tasks or drive decision workflows. Strong Technical Aptitude (AI/ML): Solid conceptual and practical understanding of Generative AI, agent architectures, development lifecycle, and technical delivery principles. Ability to coordinate across technical and business teams, translate complex requirements, and keep delivery on track under shifting priorities. Hands-on experience supporting commercial or field teams, ideally within a regulated enterprise setting. Proven ability to deploy, train, and support business teams on new digital tools or platforms. Comfortable operating in high-ambiguity, fast-paced, and cross-functional delivery environments.

Qualifications

• Doctorate degree and 2 years of commercial analytics and/or operationalizing GenAI solutions experience
• Master’s degree and 4 years of commercial analytics and/or operationalizing GenAI solutions experience
• Bachelor’s degree and 6 years of commercial analytics and/or operationalizing GenAI solutions experience
• Associate’s degree and 10 years of commercial analytics and/or operationalizing GenAI solutions experience
• High school diploma / GED and 12 years of commercial analytics and/or operationalizing GenAI solutions experience
• Bachelor’s degree and 6+ years of experience in commercial analytics and/or operationalizing GenAI solutions
• Strong track record of executing complex AI/ML delivery initiatives—especially GenAI agents or copilots that automate tasks or drive decision workflows
• Strong Technical Aptitude (AI/ML): Solid conceptual and practical understanding of Generative AI, agent architectures, development lifecycle, and technical delivery principles
• Ability to coordinate across technical and business teams, translate complex requirements, and keep delivery on track under shifting priorities
• Hands-on experience supporting commercial or field teams, ideally within a regulated enterprise setting
• Proven ability to deploy, train, and support business teams on new digital tools or platforms
• Comfortable operating in high-ambiguity, fast-paced, and cross-functional delivery environments

Skills

The professional we seek is a collaborative leader with these qualifications.

Benefits

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Pay

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

Schedule

Flexible Commuter role to Thousand Oaks, CA office. You will work on-site 2-3 days a week.