Senior Manager, Accounting
About the role
The Senior Manager of Accounting will own Gladly’s entire accounting function, scaling financial operations and ensuring technical accounting compliance. Reporting to senior Finance leadership, this role serves as the financial backbone of the organization, collaborating closely with FP&A, Sales, and Legal.
What You'll Do
Financial Reporting & Close: Own the end-to-end month-end, quarter-end, and year-end close, ensuring timely, accurate financial statements under US GAAP. Manage the chart of accounts, general ledger, and fixed assets.
SaaS Revenue & Technical Accounting: Lead complex revenue recognition under ASC 606 for subscription and usage-based models, including deferred revenue, contract modifications, and commission capitalization. Serve as the internal expert for technical accounting research on new business models such as AI licensing and outcome-based pricing.
Payroll & Operational Management: Personally run bi-weekly payroll in ADP, and oversee accounts payable, expense management, and AR/collections to optimize cash flow and meet burn targets. Coordinate annual audits and tax prep as the primary liaison with external auditors. Design and maintain internal controls (SOX-like readiness) and accounting policies.
What We're Looking For
Experience: 8+ years in accounting, with 3+ years managing or supervising. Candidates with higher experience levels fit best.
Systems: Hands-on, daily NetSuite expertise AND hands-on payroll processing in ADP or a directly comparable platform. Personal experience running payroll, not just reviewing entries.
Technical: Deep US GAAP with verifiable ASC 606 experience for recurring/usage-based SaaS revenue, plus the ability to own technical accounting research, audit, and internal controls.
Profile: A rare player-coach, equally comfortable owning technical and strategic accounting and personally running payroll and close. Scrappy, high EQ, thrives in ambiguity.
Education
Bachelor's degree in Accounting, Finance, or a related field. Active CPA strongly preferred; Big 4 background highly desirable given the technical scope.
Location
US-based, remote
Pay
$156,000 - $184,000 (for Sr Manager title - open to Director level for the right fit!)