Senior Maintenance Technician, Multifamily
Provides support to the Property Manager and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, supervising vendors and contractors, and personal attention to the resident. Responds to our residents' service needs and is instrumental in helping Cushman & Wakefield deliver superior customer service.
Responsibilities
- Prepares make ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide residents with a quality move-in experience.
- Assists Property Manager with maintaining either daily, weekly, or monthly inspection logs on mechanicals and equipment, including inspections.
- Assists Property Manager with Move-In, Move-Out, and Annual Apartment Inspections.
- Maintains building mechanical systems, fire systems, and property grounds.
- Assists Property Manager with supervising some of the maintenance staff and vendors.
- Responds to resident requests in a timely manner and with a professional attitude.
- Performs maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
- Maintains grounds, pools/hot tubs, common areas, and dog park amenities to keep them clean, operational, and safe for residents.
- On-call scheduling may be required to respond to after-hours emergencies.
- Reports any maintenance concerns on vacant units, models, and common areas to the Maintenance Supervisor.
- Performs maintenance as scheduled by the Maintenance Supervisor.
- Knowledgeable of state, local, and federal fair housing laws.
- Attends and participates in training programs as required by Cushman and Wakefield.
- Performs all duties as assigned, in a timely manner.
- Delivers superior customer service and represents the company in a professional manner.
- Dresses per Cushman and Wakefield uniform and professional appearance standards.
- Maintains all safety procedures and safeguards all company tools and equipment.
- Achieves high productivity through reliable and punctual on-site attendance, and timely reports any tardiness and/or attendance issues to immediate supervisor.
- Perform any other related duties as required or assigned.
Requirements
- Valid Driver's license, EPA 608 - Minimum Type II, and CPO or local city-required certificate.
- Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions.
- Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
- Ability to deal with problems involving several known variables in routine situations.
- Ability to utilize common sense understanding to carry out written, oral, or diagrammed instructions.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to write routine reports and correspondence.
- Follow all safety procedures.
Qualifications
- High School Diploma, GED, Trade, Technical, or Vocational school.
- 5+ years of related experience.
Work Environment
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel outside between properties in varying weather conditions.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Stand and walk for extended or continuous periods of time.
- Ascend and descend staircases, ladders, and/or step stools.
- Travel outside between buildings in varying outdoor weather conditions.
- Remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.
- Travel up to 10% of the time, varying in frequency and duration.
- Exert up to 50 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.
Benefits
Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
Pay
The compensation for the position is $23.80 - $28.00 per hour. The company will not pay less than minimum wage for this role.