Senior Maintenance Technician

Position Summary

The Senior Maintenance Technician is responsible for completing maintenance operations at assigned properties, performing and overseeing repairs, and ensuring all buildings and grounds meet safety, quality, and regulatory standards. This role acts as a team lead for other technicians, models best safety practices and work conduct, and ensures compliance with HUD, local, and agency requirements.

Typical Duties

• Troubleshoot, repair, and maintain complex mechanical, electrical, plumbing, HVAC, carpentry, and appliance systems across multiple properties.
• Provide support to the maintenance supervisor to lead, train, and supervise junior maintenance staff and work crews; serving as acting supervisor as needed.
• Manage and document preventive maintenance schedules and work orders using Yardi.
• Ensure timely responses to work orders, tenant emergencies, and make-ready assignments for vacant units.
• Respond to and work the after-hours work scheduled when assigned.
• Complete and close out all work orders.
• Complete regular inspections and assist in preparation for HUD Inspire inspections.
• Purchase supplies, services, and equipment and assist in maintaining inventory.
• Maintain a professional appearance, demonstrate professionalism with residents, peers, and other staff members, and provide excellent customer service.

Other Job Requirements

After-Hours work hours required. Timely & Regular work attendance required

Minimum Qualifications

• High school diploma or equivalent; technical/trade certification or degree preferred.
• Minimum 5 years of hands-on experience in property, apartment, or public housing maintenance, including advanced troubleshooting and repair.
• Demonstrated knowledge of building systems: HVAC, plumbing, electrical, carpentry, appliances, and building codes.
• Previous Experience Supervising Or Leading Maintenance Teams Preferred.
• Ability to read and interpret technical manuals, blueprints, and schematics.
• Proficiency with digital work order tracking systems.
• Valid driver's license and insurable driving record.
• Ability to perform physical tasks, including lifting up to 50 lbs., climbing ladders, and working in varying environmental conditions.

Equipment Used

• Hand and power tools used in construction, and maintenance work;
• Safety equipment;
• truck and other related equipment;
• must be able to operate a personal computer and a smart telephone.

Supervision Exercised

Acts in a lead capacity over maintenance technicians. May direct the work of a maintenance crew in absence of the Supervisor.

Licenses Required

• Valid Tennessee driver’s license.
• May be required to obtain Category 07 certification in pesticide application.

Preferred Experience, Knowledge, Skills, And Abilities

• Knowledge, Skills, and Abilities Required:
• Interpersonal Skills:
• Interact professionally while maintaining effective working relationships with MDHA Leadership, coworkers, company representatives, residents, and government officials; develop and maintain effective working relationships with residents and members of the public.
• Ability to work effectively under stress, close deadlines, and competing demands.
• Expertise Technical skills in maintenance.
• Experience with Yardi is highly desirable.
• Experience with HUD housing or similar regulatory environments.
• Resilience:
• Willingness, mental and physical ability to perform the duties involved in this classification.

EEO Statement

THE METROPOLITAN DEVELOPMENT AND HOUSING AGENCY IS AN EQUAL OPPORTUNITY EMPLOYER AND HIRES REGARDLESS OF RACE, COLOR, NATIONAL ORIGIN, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, AGE, RELIGION, AND DISABILITY, GENETIC INFORMATION, OR ANY Other Legally Protected Status.

Benefits

• Full-time, Civil Service positions - 10 Vacation Days per year (increasing after 5 years of service)
• 1 Sick Day per month
• 12 Paid Holidays per year
• Public Safety - Sworn and Civilian positions - 20 vacation days per year
• 3 Personal days per year
• 1 Sick Day per month
• 12 paid holidays per year
• Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
• Full-time, Non Civil Service positions - contact hiring department for benefits information
• Seasonal/Temporary positions - no benefits offered.