Senior Maintenance and Utilities Technician

About the role

This role ensures the reliable operation and maintenance of facility utilities and equipment at our biopharmaceutical manufacturing site by applying advanced expertise in GMP, regulatory compliance, and technical troubleshooting. You manage complex projects, mentor other technicians, and implement best practices to enhance team performance and efficiency. By proactively addressing maintenance needs and minimizing downtime, you maintain a clean, safe, and compliant production environment.

Responsibilities

• Perform scheduled inspections, preventive maintenance, and corrective repairs on bioprocessing equipment such as bioreactors, centrifuges, and filtration units to ensure optimal performance and reliability.
• Execute preventive and corrective maintenance on facility utilities, including boilers, chillers, air compressors, WFI water systems, HVAC systems, and other critical infrastructure as required.
• Proactively diagnose complex equipment malfunctions, conduct timely repairs, and implement long-term solutions to prevent recurrence; escalate unresolved or critical issues to appropriate management or technical experts, providing clear documentation and recommendations.
• Demonstrate a strong commitment to safety by adhering to all Environmental, Health, and Safety (EHS) policies and proactively identifying and mitigating potential hazards.
• Provide technical support for the start-up, commissioning, and turnover of new systems throughout the site, ensuring seamless integration and compliance.
• Maintain accurate and comprehensive maintenance records in compliance with GMP (Good Manufacturing Practices), FDA regulations, and audit requirements.
• Collaborate closely with process engineers, quality assurance, manufacturing staff, and other cross-functional teams to resolve technical issues and support operational goals.
• Mentor and provide technical guidance to other technicians and contractors, fostering knowledge sharing and professional development.
• Document root causes of equipment failures and recommend effective, long-term solutions to enhance reliability and efficiency.
• Plan and execute site shutdowns effectively, ensuring minimal disruption to operations while maintaining safety, compliance, and schedule adherence.

Requirements

• High School Diploma with 3-5 years relevant experience.
• Associates/Bachelor’s Degree and 1-3 years of relevant experience.
• Demonstrate proficiency in CMMS platforms such as D365 EAM, SAP PM, Maximo, or equivalent systems to manage calibration schedules, documentation, and asset history.
• Collaborate effectively with internal stakeholders and service partners to deliver high-quality, customer-focused calibration and maintenance solutions.
• Communicate clearly and professionally, both verbally and in writing, to ensure accurate documentation and effective coordination across teams.
• Apply strong organizational skills and attention to detail to maintain data integrity, ensure compliance, and achieve audit readiness.
• Demonstrated ability to develop, coordinate, and execute planned shutdowns, ensuring adherence to timelines, safety protocols, and operational requirements.

Qualifications

• Advanced expertise in GMP, regulatory compliance, and technical troubleshooting.
• Proven ability to manage complex projects and mentor others.
• Strong commitment to safety and proactive hazard identification.
• Effective communication and collaboration skills.
• Ability to document and recommend solutions for equipment failures.
• Experience with CMMS platforms and shutdown planning.

Skills

• CMMS Platforms: D365 EAM, SAP PM, Maximo, or equivalent systems.
• Technical Troubleshooting and Problem Solving.
• Project Management and Team Leadership.
• Documentation and Record Keeping.
• Communication and Collaboration.
• Technical Support and Start-Up Commissioning.
• Process Engineering and Quality Assurance.
• Facility Utilities and Equipment Maintenance.

Benefits

• 401K with company matching
• Discretionary Profit Sharing
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Long-Term Incentive Program (subject to job level and performance)
• Life & Disability Insurance
• Concierge Service
• Pet Insurance
• Tuition Assistance

Pay

The anticipated salary for this position will be $35 to $48 per hour. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs).

Schedule

This position is based on-site in Sanford, NC. It follows a Monday–Friday day shift (8AM to 4:30 PM). This position is designated as essential to site operations, as such the employee may be required to report to the facility or remain on-site during certain operational or emergency situations to ensure business continuity. On-call availability may be required to support urgent operational needs.