Senior Mainframe Infrastructure Engineer

Responsibilities

• Involved in the design, operation, and maintenance of enterprise servers, including specialty mainframe systems like IBM/LPARS, high performance super computing systems, and general-purpose hybrid and cloud systems, for optimal end-user business operations.
• Research, design, implement and maintain complex infrastructure solutions for internal customer needs such as specialty software, data warehouses, identity access management, event frameworks, containerization and on demand scaling, etc.
• Design and configure secure virtualized environments aligned with enterprise architecture blueprints consisting of virtual machines, virtual networks, high speed and distributed storage systems (SAN, HDFS, SSD, etc.).
• Utilize existing tools or assist in engineering custom monitoring solutions to ensure systems are configured correctly, run efficiently and remain secure against potential threats.
• Monitor and review resources like CPU, memory, storage, and network traffic to ensure effective utilization aligned with expected parameters and to safeguard against runaway costs.
• Resolve bottlenecks and plan for future capacity needs based on resource usage trends.
• Advise enterprise architecture teams on usage trends to incorporate into future blueprints.
• Define and maintain zSeries hardware components using IBM Hardware Configuration Manager (HCM, CMT (Connectivity Mapping Tool) and Hardware Configuration Definition (HCD); analyze and determine hardware configurations to distribute I/O across mainframes, storage systems, data centers, and Ford's worldwide Cisco ACI and FICON networks; program Cisco FICON switches and mainframe IOGENs to support mainframe resources and environments; design, install, and maintain mainframe cable infrastructure, including cabling hardware into Ford's Cisco ACI and FICON fiber networks; coordinate and plan all hardware installations and de-installations, including assembling and managing installation/de-installation teams; coordinate and plan all hardware microcode upgrades.
• Monitor, track, and diagnose hardware failures across all mainframe computer systems and peripheral devices; provide prompt problem determination and implement immediate corrective action in the event of hardware failures; schedule and supervise hardware maintenance activities; supervise hardware suppliers during equipment installation (placement, power installation, equipment clearance, etc.); provide weekend, evening, and on-call (24x7x365, pager rotation) support for hardware failures and configuration launches; coordinate hardware activities with other Ford’s teams, including Network, Operations and Facilities.
• Coordinate changes with storage and software teams when planning and implementing new hardware and configurations; attend Facility Planning meetings and support data center transition/consolidation efforts; participate in Disaster Recovery planning and testing, and serve as technical liaison when installing equipment for D/R or consolidation purposes; lead cross-functional teams and drive results on mainframe hardware projects.

Requirements

• IT Operations
• Hardware Experience
• Network Protocols & Standards
• Network Switches
• Local Area Networks
• Network Engineering
• Configuration Management
• Computer Hardware
• Cisco
• Mainframe Systems
• Practical experience in 2 coding languages or advanced practice in 1 language; guides.
• 10+ years in IT
• 8+ years in development
• Associate Degree (required)
• Certification Program or Bachelor's Degree (preferred)

Benefits

• Medical, dental, vision, life, disability, and other insurance plans
• Employee Stock Purchase Program (ESPP)
• 401K program with company match after 12 months of tenure
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months tenure
• Certification discounts and perks to associations including CompTIA and IIBA
• Dedicated customer service team for Consultants
• Certified Career Coach
• Welcome Packet containing full list of benefits, programs, support teams and resources

Schedule

• Weekend, evening, and on-call (24x7x365, pager rotation) support for hardware failures and configuration launches