Senior Mac / JAMF Endpoint Engineer - # 26-19684

About the role

Provides backend configuration, maintenance and support for workstation and security applications including but not limited to Jamf, Apple Enterprise Services, Apple ABM, and Microsoft Intune.

Duration: 06 months contract.

Responsibilities

• Plan detailed requirements for new and changing infrastructure services.
• Build and prepare packages for automated deployment and self-service.
• Build and test pilot versions for new and changing services.
• Create solution documentation for Global Help Desk support of end users.
• Provide senior technical troubleshooting, incident, and problem resolution for endpoint services platform offerings.
• Review Service-Now tickets related to Jamf/Mac and update in a timely manner.
• Manage overall security frameworks and practices as they pertain to desktop services and integrated technologies such as Zscaler, Antivirus, etc.
• Maintain appropriate balance with security and usability, including working with teams to adjust appropriate policies.
• Partner with client and portfolio owners to assist with technology implementation initiatives across business services.
• Actively stay up-to-date on the latest technologies and solutions, including internal/external learning and research.
• Create endpoint reports for stakeholders as requested.
• Evaluate advanced requests for feasibility and provide appropriate guidance.
• Provide coordination for architecture of systems, including providing feedback on project requests and timing.

Requirements

• Minimum of 5 years of experience in administering Jamf, Intune, or other MDM solutions for Mac endpoints.
• 1+ years' experience in identity and access management.
• Advanced scripting knowledge (bash, python, etc.).
• Experience dealing with security incidents.
• Ability to prioritize based on criticality.
• Bachelor’s degree or equivalent experience.

Schedule

8:00 AM - 5:00 PM EST.

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.