Senior M365 and Exchange Administrator

Key Responsibilities

• Administer and maintain Exchange SE and Office 365 Exchange Online environments, including email configuration, mail flow troubleshooting, and migration projects.
• Monitor and optimize email server performance, security, and compliance.
• Provide support for Microsoft Teams, including user management, configurations, and integrations.
• Manage EntraID Connect for seamless identity synchronization between on-premises and cloud environments.
• Implement and maintain identity and access management policies, ensuring security and compliance.
• Develop and maintain scripts in PowerShell to automate routine tasks and improve system efficiency.
• Create tools and scripts to enhance IT workflows and reporting.
• Knowledge of VMware and Azure environments, ensuring optimal performance and resource utilization.
• Conduct regular system updates, patch management, and hardware lifecycle management.
• Manage and execute IT projects, ensuring timely delivery and alignment with organizational objectives.
• Handle ServiceNow tickets and tasks efficiently, maintaining accurate records and resolving issues promptly.
• Collaborate with stakeholders to scope, plan, and implement IT solutions for business needs.
• Produce and maintain detailed documentation, including system configurations, processes, and troubleshooting guides.
• Write clear and concise technical manuals for both IT staff and end-users.
• Prioritize and manage multiple ongoing projects to meet deadlines and organizational goals.
• Collaborate with cross-functional teams to plan, design, and implement IT solutions.

Qualifications

• Bachelor’s degree and 5+ years of relevant experience, or Master’s degree and 3+ years of relevant experience.
• 10+ years of relevant experience considered in lieu of education.
• Proficient in administering Trellix, Exchange SE and Office 365 Exchange Online.
• Hands-on experience with EntraID Connect and identity synchronization.
• Familiarity with Microsoft Teams, its integrations, and administration.
• Proficiency in PowerShell scripting, with working knowledge of Python.
• Experience with VMware and Azure administration, including virtual machine management and resource optimization.
• Excellent time management and organizational skills.
• Strong written and verbal communication skills for technical writing and collaboration.

Preferred Qualifications

• Industry certifications such as Microsoft Certified Exchange Server Administrator, Azure Solutions Architect, or VMware Certified Professional.
• Experience in large-scale migration projects and hybrid IT environments.
• Knowledge of ITIL best practices.