Senior Loss Control Consultant

Acadia Insurance is a regional property casualty insurer with offices throughout the Northeast. As a member of W.R. Berkley Corporation (NYSE: WRB), one of the largest property casualty insurance holding companies in the United States, our financial strength and integrity are key reasons Independent Agents place business with us. Acadia is rated A+ (Superior) by A.M. Best, with an A+ claim-paying ability rating by Standard & Poor’s. We value our employees, customers, and communities, fostering an inclusive environment that encourages continuous learning and professional growth.

About the role

As a Loss Control Consultant, you will conduct surveys and service accounts by identifying and evaluating hazards and controls across all lines of coverage. You will develop client-related service plans, assist with problem resolution, and implement solutions. This role involves servicing existing accounts, participating in client training, submitting recommendations to mitigate hazards, and following up on those recommendations. You will also appraise properties to determine replacement costs for fire insurance coverage and provide technical assistance to the claims department.

Responsibilities

• Conduct surveys and service accounts by identifying and evaluating hazards and controls for all lines of coverage.
• Develop client-related service plans based on needs analysis and assist clients with problem resolution, policy and procedure development, and solution implementation.
• Service existing accounts according to mutually agreed-upon plans.
• Participate in client training and education sessions.
• Submit recommendations to improve conditions that mitigate or control identified hazards and follow up on those recommendations.
• Assist accounts in identifying potential exposures and promote the value of Loss Control and sound safety programs.
• Appraise properties to determine replacement costs for fire insurance coverage.
• Monitor workload to ensure timely service and meet deadlines.
• Participate in agency visits and staff meetings as needed.
• Provide technical assistance to the claims department on losses.
• Provide loss control services for all departments and assist in writing and retaining profitable business.
• Develop an area of expertise, provide training, and act as a resource in a specialty area for the branch.
• Coordinate the collection and dissemination of material related to specialized technical areas.
• Participate in training, self-development, and may mentor/train others within the department.
• Meet or exceed department standards for production, quality, and timeliness of survey work.
• Assist the Regional Loss Control Director with quality reviews as needed.
• Actively participate in professional organizations and stay abreast of industry news and developments.
• Perform other duties as assigned.

Requirements

• Minimum of 5-7 years of experience in loss control, risk control, safety management, insurance underwriting support, or a related discipline.
• Bachelor’s degree (B.A.) in Occupational Safety, Risk Management, Insurance, or a related field preferred.
• Experience working with multi-line commercial insurance accounts preferred.
• Strong knowledge of property, casualty, and workers’ compensation exposures and controls.
• Familiarity with safety and risk management standards (e.g., OSHA regulations, NFPA codes, ANSI standards).
• Ability to conduct hazard identification, risk assessments, and evaluate control measures.
• Knowledge of fire protection systems and property valuation/replacement cost estimating techniques.
• Understanding of claims processes and loss analysis.
• Ability to analyze complex risk exposures and develop practical, cost-effective recommendations.
• Strong problem-solving skills with the ability to support clients in implementing solutions.
• Capable of interpreting data, trends, and loss history to inform service plans.
• Strong interpersonal and communication skills (written and verbal).
• Ability to present training, lead client education sessions, and deliver technical information clearly.
• Proven ability to build and maintain professional client relationships.
• Ability to influence and promote safety culture and the value of loss control.
• Strong organizational skills with the ability to manage multiple accounts and priorities.
• Ability to work independently, meet deadlines, and maintain quality standards.
• Experience developing and managing client service plans.
• Ability to work cross-functionally with underwriting, claims, and other departments.
• Experience mentoring, training, or acting as a technical resource preferred.
• Commitment to continuous learning and staying current with industry trends and regulatory changes.
• Active participation in professional organizations (e.g., ASSP, RIMS, NFPA) preferred.
• Professional designations such as CSP (Certified Safety Professional), ARM (Associate in Risk Management), CPCU, or equivalent are highly desirable.
• Ability to travel to client sites as needed.
• Valid driver’s license and ability to conduct on-site inspections.

Benefits

• Health, dental, and vision insurance.
• Life and disability insurance.
• Wellness programs.
• Paid time off.
• 401(k) and profit-sharing plans.

Pay

Base salary range: $110,000–$120,000. Eligible to participate in an annual discretionary bonus. The actual salary will be determined by factors including scope, complexity, location, skills, education, training, credentials, and experience.