Senior Logistics Specialist - Domestic

The Intersect Group is partnering with a growing consumer products organization known for delivering innovative, high-quality products nationwide. The company fosters a collaborative culture with an entrepreneurial spirit, emphasizing operational excellence and work-life balance.

About the role

The Sr. Logistics Specialist, Domestic manages domestic order fulfillment and logistics operations, serving as a key liaison between customers, sales teams, supply chain partners, and third-party logistics providers. This role ensures products are delivered accurately, on time, and in compliance with customer requirements while owning the end-to-end order lifecycle.

Responsibilities

• Own the complete order lifecycle from pre-order planning through final delivery for domestic and dropship orders.
• Coordinate with internal stakeholders to ensure product availability, order accuracy, and timely execution.
• Monitor order fulfillment activities and proactively address delays, compliance issues, routing concerns, and chargeback risks.
• Manage order-related communications, order inbox activity, customer routing requirements, and EDI troubleshooting.
• Serve as the primary point of contact for warehouse and transportation partners to support daily operations and issue resolution.
• Track inbound inventory movement and ensure efficient flow from port arrival to warehouse availability.
• Maintain accurate item master data, product dimensions, customer records, and operational information within company systems.
• Identify process improvement opportunities and implement solutions that enhance efficiency, accuracy, and scalability.

Requirements

• 3+ years of experience in logistics, supply chain, order management, customer fulfillment, or related operations environments.
• Experience managing order fulfillment processes from order entry through customer delivery.
• Knowledge of routing requirements, transportation coordination, warehouse operations, and logistics execution.
• Experience working with ERP systems, order management systems, EDI transactions, or supply chain technology platforms.
• Strong proficiency in Microsoft Excel and ability to analyze operational data.
• Ability to manage multiple priorities while maintaining exceptional accuracy and attention to detail.
• Strong communication skills with the ability to collaborate across Sales, Operations, Supply Chain, and external partners.
• Self-motivated professional with strong problem-solving skills, accountability, adaptability, and a continuous improvement mindset.

Preferred Skills

• Bachelor’s degree preferred.
• Experience with NetSuite.
• Experience with Monday.com.
• Advanced Excel skills including Pivot Tables, VLOOKUP, and XLOOKUP functions.
• Experience working with third-party logistics providers and customer compliance requirements.
• Background in consumer products, retail, distribution, or fast-paced supply chain environments.

Benefits

• Hybrid schedule with 3 days onsite and 2 remote days each week after training.
• Excellent benefits including health, dental, vision, paid time off, and 401(k).
• Flexible work schedule options to support work-life balance.

Pay

$80K annual salary.

Location: Atlanta, GA (Local Candidates Only). Type: Direct Hire.