Senior Logistics Manager

Responsibilities

• Lead and manage a seasoned / professional level team, accountable for department performance aligned to corporate strategy and KPI’s
• Develop, implement, and continuously adapt Logistics plans, procedures, priorities, and resources to address operational complexity, and evolving business requirements
• Plan, organize and control all activities of the department; participate in setting and developing department goals, objectives and KPIs and evaluate results against established benchmarks to drive continuous improvement.
• Maintain and develop cross-functional partnerships to ensure alignment between Logistics operations and broader business strategy, acting as a change agent to influence and gain consensus
• Collaborate closely with the Director of Logistics and Human Resources to assess manpower needs, employee relations for escalated performance and disciplinary action (i.e. policy violation/PIP), and hiring plans
• Proactively identify regulatory or trade compliance changes that may impact shipments, timelines, or risk; lead planning and response efforts to minimize disruption
• Develop high-performing logistics operations team responsible for end-to-end shipment execution, visibility, issue resolution, carrier performance and billing accuracy, order follow up, order delay resolution, inbound and outbound shipment visibility, carrier routing, and customer documentation, and audit carrier billing
• Aid team with opportunities to resolve issues supporting same day ship
• Collaborate with Sr. Director, Logistics on the entire delivery process, managing multi-modal transportation (FTL, LTL, parcel, rail/ocean/air)
• Monitor key transportation metrics, drive analytics, and apply AI to enhance decision-making and operational performance
• Manage and maintain strong partnerships with other functional area leaders to determine which logistics improvements need to be made to increase productivity levels across the organization
• Collaborate with product team to ensure contracts are noted correctly for existing and new supplier onboarding regarding Carrier Routing, Incoterms, and liability
• Execute a global logistics strategy that supports business objectives for product availability, customer availability, sustainability goals and scalable growth
• Own total cost optimization through ownership of carrier relationships and negotiation of rates and contracts
• Encourage the implementation of environmentally conscious alternatives with our carriers within our shipping platforms

Requirements

• Lead and develop high-performing logistics operations team responsible for end-to-end shipment execution, visibility, issue resolution, carrier performance and billing accuracy, order follow up, order delay resolution, inbound and outbound shipment visibility, carrier routing, and customer documentation, and audit carrier billing
• Proactively identify regulatory or trade compliance changes that may impact shipments, timelines, or risk; lead planning and response efforts to minimize disruption
• Develop high-performing logistics operations team responsible for end-to-end shipment execution, visibility, issue resolution, carrier performance and billing accuracy, order follow up, order delay resolution, inbound and outbound shipment visibility, carrier routing, and customer documentation, and audit carrier billing
• Manage and maintain strong partnerships with other functional area leaders to determine which logistics improvements need to be made to increase productivity levels across the organization
• Collaborate with product team to ensure contracts are noted correctly for existing and new supplier onboarding regarding Carrier Routing, Incoterms, and liability
• Execute a global logistics strategy that supports business objectives for product availability, customer availability, sustainability goals and scalable growth
• Own total cost optimization through ownership of carrier relationships and negotiation of rates and contracts
• Encourage the implementation of environmentally conscious alternatives with our carriers within our shipping platforms