Senior Lockbox Processor

What You'll Do

You'll support the Bank's Receivable Operation, enabling customers to accept electronic and traditional paper-based payments. You'll capture remittance information using efficient technology services and transfer this information to output files and reports. You'll work with a team of Receivables Processors to expedite collections and post payment information, focusing on high-level customer service and providing a professional, prompt, and accurate banking experience.

• Data entry
• Quality control
• Balancing/reconciliation of deposits
• Supporting the Receivables Supervisor
• Executing a comprehensive, prompt, and efficient client experience
• Daily workflow management
• Ensuring a smooth and efficient operation
• Performing routine tasks such as sorting mail, extracting payments, reviewing payments, and scanning deposits
• Maintaining strict processing deadlines before designated cutoff times
• Aiding in the training and development of new employees
• Handling advanced research and high-value clients

What You'll Need

• 1+ years of related experience in Branch Banking Operations or similar field
• High school diploma required
• Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management, and/or other commercial banking products and services
• Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules, and regulations, industry standards, and practices
• Back office receivables operation experience
• Ability to 10-key by touch and perform alphanumeric data entry with a high level of accuracy
• Entry level speaking and writing communications skills

Compensation

The hourly range for new hires is generally $19.09 - $21.50 for Las Vegas, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned.

Benefits

• Competitive salaries
• Ownership stake in the company
• Medical and dental insurance
• Time off
• Great 401(k) matching program
• Tuition assistance program
• Employee volunteer program
• Wellness program

About The Company

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity, or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.