Senior Loan Officer Exempt

About the role

A Loan Officer proactively solicits new residential mortgage clients while developing and cultivating a strong business network of referrals. The role involves analyzing borrowers' financial and credit data to determine creditworthiness and the probability of financial security in repayment efforts.

Responsibilities

• Originate sales by contacting prospective clients.
• Develop and maintain referral sources, spending at least one or two hours daily, two or more times a week, outside the office (including a home office) to originate loans.
• Meet with prospective clients at locations other than PRMI’s offices, such as the client’s home.
• Sell mortgage loan products/packages in person.
• Use telephone, mail, and email as adjuncts to in-person client contacts.
• Obtain credit information and necessary documentation for the application process.
• Make in-person calls on real estate agents, brokers, financial advisors, and other potential referral sources to develop borrower leads.
• Engage in marketing and promotional activities to support sales.
• Develop new and continued business opportunities by cultivating relationships with realtors, builders, bankers, and other referral sources.
• Develop solid PRMI product knowledge and offer clients the best mortgage products to match their needs.
• Review application information and request specific supporting documentation based on loan investor guidelines.
• Analyze and exercise independent judgment in advancing PRMI’s business objectives and customer interests regarding significant financial decisions, including:
  • Collecting and analyzing customer income, assets, investments, or debts.
  • Analyzing applicant data, credit, and collateral property value.
  • Determining which financial products best meet the customer’s needs.
  • Providing advice on the advantages and disadvantages of available financial products.
  • Marketing, servicing, or promoting PRMI’s financial products.
• Complete continuing education in a timely manner and stay current on local developments and trends in the real estate and mortgage industries.
• Provide origination services in the state of licensure.
• Create and maintain excellent business relationships with a referral client base to generate new mortgage lending opportunities.
• Coordinate with clients, in-house support staff, and external service providers to facilitate timely closings.

Requirements

• A minimum of two (2) years of sales experience in the mortgage industry.
• Familiarity with mortgage processes, procedures, rules, regulations, and compliance.
• Exceptional customer service skills with a strong attention to detail.
• Excellent written and verbal communication skills.
• Strong computer skills, including working knowledge of MS Office.
• Ability to comprehend and analyze financial information.
• Ability to effectively communicate and present complex financial information while fielding questions from applicants, support staff, and management.
• Established contact and referral list within the real estate and mortgage industries (preferred).
• Ability to pass a required background check.
• Must maintain eligibility for FLSA classification as Outside Sales Exempt and complete the quarterly certification process.
• Must be able to communicate clearly and effectively, utilize a computer, and maintain a work schedule.
• Physical attendance in a defined office space (branch or corporate) may be required to ensure secure privacy of borrower information.
• Compliance with all applicable mortgage and fair lending laws and regulations, as well as PRMI policies.
• Ability to work extended hours as required.

Company Expectations

• Review and adhere to policies and guidelines in the Employee Handbook, including privacy and information security.
• Act within delegated authorities and follow applicable policies and procedures.
• Contribute to a respectful workplace where diversity drives innovation and growth.
• Align all actions and decisions with PRMI values.
• Understand performance expectations and measurements through collaboration with management.
• Utilize feedback and coaching to learn and develop within your role.
• Realize team synergies through networking and partnerships across PRMI.
• Embrace change and act as an advocate for continuous improvement.
• Maintain a high standard of customer care by actively listening to customers and addressing their needs.
• Take ownership of problems and issues, leveraging PRMI competencies to provide solutions.
• Work independently while communicating and coordinating efforts with other employees and organizations.
• Work effectively as a team contributor on all assignments.
• Perform quality work within deadlines.
• Respect client and employee privacy.